Every reply is grounded in your own menus, your prices, your policies — not a generic LLM. When confidence drops, the conversation routes to a human; the model never invents what it doesn’t know.
Trusted by businesses already using Seekadu
What we believe
At a price that fits a one-shop budget - which is why Seekadu's flat-workspace pricing does not scale with contact volume.
Every Seekadu reply is grounded in the menus, pricing, and policies you upload - not generated from a generic LLM. When confidence drops, the conversation routes to a human; the model never invents an answer that could damage customer trust.
Every conversation carries the customer's prior context - what they booked, what they asked, what was promised - into the next one. The platform treats people as relationships with history, not as anonymous tickets created on each message.
How Seekadu started
The idea for Seekadu came from a specific observation: a 32-seat bistro in the centre of Sofia was losing dinner reservations not because the restaurant was full, but because nobody was watching the Instagram DMs after 10 pm. Messages arrived, went green-ticked as delivered, and sat unanswered until 9 the next morning — by which time the guest had booked elsewhere.
22:47
The hour the DMs stop being watched
1/3
Of customer questions arrive after-hours
5
Verticals that share the same pattern
That window between close of business and opening time the next day turned out to be when a third of all customer questions came in. The same pattern appeared in every sector the founders looked at: a Lisbon beauty salon whose WhatsApp inquiry queue had 40 unread messages by 8 am every Monday; a car-hire desk in Bucharest where missed Facebook DMs translated directly into competitor bookings; a dental clinic in Brussels where patients gave up requesting appointments online and called during surgery hours instead.
Seekadu launched in mid 2025 out of Sofia, Bulgaria, as a direct response to that gap. Not a chatbot bolt-on to an existing helpdesk. Not a per-contact pricing model designed for e-commerce brands scaling to millions of subscribers. A flat-workspace platform with AI included from day one, sized and priced for the businesses that needed it most.
Milestones
01
Mid 2025
Georgi Dimitrov, Viktor Parashkevov, and Galin Dinkov co-founded Seekadu out of Sofia, Bulgaria, with a single thesis: local service businesses across Europe deserve enterprise-grade customer-service tooling at a price that fits a one-shop budget.
02
Late 2025
The platform opened to local businesses across the EU. First paying customers came from Bulgaria, Greece, and Portugal - hospitality, beauty, and dental verticals leading the early traction.
03
Early 2026
A growing base of paying customers across Bulgaria, Greece, Portugal, Romania, and Belgium - hospitality, beauty, and dental operators driving early traction. Sign-ups stay open as the team scales engineering on retention and product depth alongside growth.
04
2026
Romanian and Greek language support on the EU roadmap, with the first MENA market activation in parallel. The bilingual-native foundation extends to wherever local-business demand is strongest.
Where we are now
2025
Year founded
24/7
Always-on AI coverage
2
Languages (EN + BG)
EU + US
Hosting regions
Business model
Seekadu is bootstrappedand building for the long game — no VC pressure to inflate contact limits or introduce per-resolution fees. Sustainable unit economics is a product decision, not just a finance one.
EU data residency is the default, not a paid add-on. That decision made the EU sales motion simpler and the GDPR compliance story honest. A US hosting region exists for customers who require it, but no customer data leaves the EU unless they explicitly choose that option.
The founders
Backgrounds spanning tech, blockchain, applied AI, and engineering — combined into a single product focused on the businesses that global helpdesks ignore.
Founder & CEO
Georgi Dimitrov is the founder and CEO of Seekadu. He spent the last decade building and operating companies in tech and blockchain, with multiple exits behind him. At Seekadu he sets product direction and customer focus - translating what local business owners across Europe actually need into a roadmap that prioritises sustainable unit economics over scale-at-any-cost growth.
Co-founder & AI Lead
Viktor Parashkevov leads AI at Seekadu. With more than ten years across blockchain and applied AI, he was an early adopter of large-language-model techniques well before the recent wave, and has shipped production AI systems in adjacent domains. At Seekadu he owns the AI stack end-to-end: model selection, retrieval pipelines, MCP integrations, and the guardrails that decide when an answer goes out automatically and when a human takes over.
Co-founder & Engineering Lead
Galin Dinkov leads engineering at Seekadu. A technology veteran across AI, game development, and blockchain, he combines deep systems experience with the speed of a founder. At Seekadu he owns the platform architecture: how the customer-facing chat surface, the AI processing pipeline, and the admin tools fit together without bottlenecks. He treats infrastructure as a product feature - uptime, latency, and EU data residency are commitments, not aspirations.
Six trust questions visitors ask before evaluating the platform.
The platform overview is where most evaluations start.
Pricing is straightforward and visible.