Question 1

What is a QR code chatbot?

Accepted Answer

A QR code chatbot is an AI-powered conversation that starts the moment someone scans a physical QR code. When a customer scans a Seekadu QR code - printed on a menu, poster, business card, or product label - it opens a chat in their messaging app of choice (WhatsApp, Instagram DM, Messenger, or website chat). The AI trained on your business data replies instantly, answers questions, captures contact details, and routes the conversation to a human agent if needed. The key difference from a standard QR code: instead of a static link, every scan opens a live, intelligent conversation.

Question 2

How does scan-to-chat business work in restaurants and hotels?

Accepted Answer

Scan-to-chat business via QR code lets customers get menu information, book a table, ask about availability, place orders, or request support - entirely from their own phone, without a member of staff being present. Seekadu's AI chatbot QR code makes this fully automated: a guest scans a table tent or room card, the AI greets them in their preferred messaging app, and answers questions in seconds using your menu, prices, opening hours, and policies. Staff are only pulled in for edge cases. The result: faster service at peak hours, full coverage outside business hours, and a consistent answer to every customer question - no language gap, no hold time, no missed enquiry. Scan-to-chat business is the operational backbone of QR code chatbot deployments in restaurants, hotels, retail, clinics, and events.

Question 3

How does QR code customer engagement work?

Accepted Answer

QR code customer engagement is the practice of using physical QR codes as the entry point to an AI-driven, two-way conversation rather than a one-way landing page. With Seekadu, you place branded QR codes on offline touchpoints - restaurant table tents, hotel room cards, product packaging, retail shelf talkers, event signage, business cards - and each scan opens an active conversation in WhatsApp, Instagram, Messenger, or website chat. The AI engages the visitor, answers their question, captures contact details, and routes the lead to your CRM. Per-QR analytics show scan volume, scan-to-conversation rate, and conversion outcome per placement, so you iterate placement strategy with the same rigour as digital ads. The shift from QR-as-link to QR-as-conversation is what turns a passive printed sign into a high-converting offline-to-online channel.

Question 4

What happens if a visitor scans the QR but doesn't reply for 24 hours?

Accepted Answer

Depends on the destination channel. For scan-to-WhatsApp routing (the most common setup), once the visitor sends their first message after scanning, you have a 24-hour standard customer-service window for free-form AI replies. Inside that window, Seekadu's AI handles every back-and-forth automatically. If the visitor goes silent for more than 24 hours and you want to follow up - for example, a hotel guest who scanned the spa QR but didn't book - Seekadu's broadcast scheduler uses a Meta-approved WhatsApp template message to re-open the conversation (booking reminder, follow-up offer, review request). For scan-to-Instagram and scan-to-Messenger, the same 24-hour window applies with similar template-message rules. For scan-to-website-chat, there's no window restriction at all - the conversation persists indefinitely via cookie and localStorage, so a visitor who returns days later picks up where they left off. Each QR code's destination + follow-up strategy is configurable per code in your Seekadu dashboard.

Question 5

How does QR code lead generation work with Seekadu?

Accepted Answer

QR code lead generation with Seekadu works in four steps: (1) You generate a Seekadu QR code pointing to WhatsApp, Instagram DM, or website chat. (2) A customer scans it on your table tent, poster, packaging, or business card. (3) Their messaging app opens with your AI chatbot ready to respond - instantly, 24/7. (4) The AI qualifies the lead, captures name and contact details, and pushes the data to your CRM. Every scan is tracked per QR code, so you know exactly which physical placement is converting and which is not. That's the full qr code lead generation loop - offline trigger, digital conversation, CRM entry.

Question 6

What is the best WhatsApp QR code setup for a restaurant?

Accepted Answer

The best WhatsApp QR code setup for a restaurant combines a Seekadu-generated QR code on each table tent with a WhatsApp destination and an AI trained on your menu, allergens, and booking availability. When a guest scans, WhatsApp opens on their phone and the AI greets them, answers menu questions, handles allergen requests, and books a table - all without a member of staff touching a phone. Seekadu's per-QR analytics show you the scan-to-conversation rate per table and per location, so you can iterate your placement strategy the same way you'd A/B test a digital ad.

Question 7

Do QR codes expire with Seekadu?

Accepted Answer

No - QR codes generated by Seekadu never expire. The printed QR points to Seekadu's hosted redirect layer, which can be updated at any time without reprinting the code. If you want to change the destination from WhatsApp to Instagram DM, update branding, or point a seasonal code to a different campaign - you change it in the dashboard and the same physical print continues working. This is the core advantage of dynamic QR codes over static ones: the code on the sign is permanent; the destination and logic behind it are always live and editable.

Question 8

What is QR code marketing automation?

Accepted Answer

QR code marketing automation is the combination of a physical scan trigger with a digital automation sequence. In Seekadu's case: a customer scans a QR code → WhatsApp (or another channel) opens → an AI chatbot engages them with a welcome flow personalised to the QR source (e.g., 'Thanks for scanning our lunch menu QR!') → the conversation qualifies the visitor, captures contact data, and optionally enrolls them in a follow-up sequence (review request after visit, discount on next visit, event reminder). The automation is attached to the QR code - each code can have its own trigger, opening message, and follow-up flow. This is what turns a passive printed sign into a fully automated lead and retention channel.

Question 9

Which messaging app do customers land on when they scan?

Accepted Answer

You choose the destination per QR code: WhatsApp, Instagram DM, Facebook Messenger, or Seekadu's website chat widget. Most businesses route to WhatsApp because scan-to-WhatsApp open rates are the highest and no extra app install is required on modern smartphones. Seekadu supports multi-destination logic - for example, routing to WhatsApp in markets where it dominates and to Instagram in markets where that's the primary channel. You can change the destination at any time without reprinting.

Question 10

Can I brand the QR code with my logo?

Accepted Answer

Yes - Seekadu lets you customise the QR code with your brand logo embedded in the centre, your brand colour scheme for the modules (the black squares), and a background that matches your menu or signage design. You download a print-ready PNG or SVG at any resolution. The customisation is visual only - the underlying redirect URL stays the same, so there's no risk of the code becoming unscannable due to logo overlap (Seekadu uses error-correction level Q by default, which accommodates up to 25% module replacement).

Question 11

What industries benefit most from QR code chatbots?

Accepted Answer

Any business with physical touchpoints benefits from QR code chatbots. The highest-return use cases are: Restaurants - table tents for menu Q&A, allergen info, and table booking via WhatsApp QR code. Retail - shelf talkers and fitting-room posters that open product Q&A and stock availability. Hotels - room cards and lobby signage for service requests, spa bookings, and check-out questions. Events - registration QR codes on signage that open a WhatsApp check-in flow. B2B - business cards that route to a WhatsApp chatbot qualifying the contact. Product packaging - QR codes on physical goods that open a support or upsell conversation. In every case, the QR code turns a passive printed touchpoint into a live, AI-powered conversation.

Question 12

Does Seekadu's QR code chatbot work without a smartphone app?

Accepted Answer

Yes - most modern smartphones (iOS 11+ and Android 9+) can scan QR codes natively through the camera app without any additional software. If you route to WhatsApp, the customer needs WhatsApp installed (which 95%+ of smartphone users in most European markets have). If you route to Seekadu's website chat widget, no app is required at all - the scan opens a browser-based chat. Seekadu also generates a short URL alongside every QR code so customers who can't scan can type the link manually.

Question 13

How do I set up per-QR analytics?

Accepted Answer

Every QR code you generate in Seekadu gets a unique redirect ID. In the Seekadu dashboard, you see scans by date, scan-to-conversation rate, and conversion outcome (lead captured, booking made, no reply) per code. You can group codes by location, campaign, or channel - so a restaurant chain can compare table-tent scan rates across 5 branches, or a retailer can see which shelf position drives the most conversations. Analytics update in real time and can be exported to CSV or connected to your BI stack via the Seekadu API.

Question 14

How long does it take to set up a QR code chatbot?

Accepted Answer

From signup to a print-ready QR code takes about 12 minutes: (1) Create your Seekadu account - 1 minute. (2) Upload your menu, FAQs, or product data - 8 minutes. (3) Choose your destination channel (WhatsApp, Instagram DM, or website chat), customise the QR design, and download the PNG/SVG - 3 minutes. The AI trains itself on your uploaded data automatically. You can print the code the same day and have live conversations coming through within hours of placement.

Question 15

Is QR code data collection GDPR-compliant?

Accepted Answer

Yes - Seekadu's QR code lead capture is GDPR-compliant. The AI greeting message includes a configurable consent notice before asking for any personal data. Seekadu stores data on EU-based infrastructure, supports data export and deletion requests from the admin dashboard, and provides a Data Processing Agreement on all plans. WhatsApp QR code flows follow WhatsApp Business API policy on data collection, which requires user-initiated contact (scan → open chat → first message is always from the customer, never unsolicited). Contact data captured through QR codes is tagged with the source QR ID in the CRM for auditability.

Question 16

Can I change the QR destination without reprinting?

Accepted Answer

Yes - this is the primary benefit of Seekadu's dynamic QR codes. The printed QR code contains a short redirect URL hosted by Seekadu. In the dashboard, you can change the destination (WhatsApp number, Instagram handle, website chat URL) and the opening AI message at any time. The physical print is permanent; the logic behind it is always live. Restaurants that repaint or re-paper their menus seasonally can update the QR destination and welcome flow without ordering new prints.

Capability	Seekadu AI chatbot QR code	MenuTiger (restaurant QR)	Beaconstac / Bitly (dynamic QR, no AI)
Opens AI conversation on scan	yes - WhatsApp, IG DM, Messenger, or web chat	Restaurant menu only	no - redirects to static URL
Lead captured automatically to CRM	yes - contact + intent logged on every scan	Order data only	no - requires separate form
Dynamic redirect (change destination without reprint)	Yes	yes (menu changes)	Yes
Per-QR scan + conversion analytics	yes - per code, real-time	Order analytics only	Scan count only
AI trained on your business data	yes - menu, FAQs, prices, availability	no - fixed menu UI	No
Restaurant QR menu + allergen + booking flow	yes - allergens, specials, table booking	Menu + ordering, no AI Q&A	No
Works beyond restaurants (hotels, retail, events)	yes - every offline touchpoint	Restaurants only	yes - but no AI
Custom branded QR code (logo + colours)	yes - PNG/SVG, any resolution	Yes	yes (paid plans)
Setup time	~12 minutes	Several hours (menu upload)	Minutes - no AI to configure

QR code AI chatbot - scan-to-chat conversations, lead capture, bookings, and more.

What is an AI chatbot QR code?

Every physical touchpoint - one AI chatbot QR code, every conversation captured.

Menu Q&A, allergens & table booking

Product Q&A and stock availability

Service requests and spa bookings

Scan-to-register and check-in

Instant lead qualification on first contact

Post-purchase support and upsell

Scan-to-chat business in action - straight from live businesses.

Real results from businesses running Seekadu's AI chatbot QR code.

+60%

4.9/5

3.2×

Seekadu vs. MenuTiger vs. Beaconstac - which AI chatbot QR code wins?

Is the AI chatbot QR code reliable, compliant, and in your control?

No QR expiry - printed code works forever

GDPR-compliant lead capture

Per-code analytics & access controls

Custom branding & full design control

From signup to a print-ready AI chatbot QR code in ~12 minutes

Sign up

Upload your data

Design & download

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AI chatbot QR code - simple, transparent pricing

One AI, every channel your customers already use

AI chatbot QR code - frequently asked questions

Turn every scan into a captured lead with an AI chatbot QR code.