AI review management in your brand voice
- protect your 5-star reputation.
AI review management that intercepts unhappy customers before they post, requests reviews from happy ones, and automates Google + Trustpilot review responses. Live in 15 minutes.
Trusted by businesses already using Seekadu
What you get with Seekadu's AI review management
- End-to-end AI review management that intercepts negatives, requests positives, and replies in your brand voice - across Google, Trustpilot, Facebook, your website, and Tripadvisor - 24/7
- NPS-first intercept routes low scorers to private resolution before they post publicly - 40-60% of low-scorers choose private resolution when offered the path early
- Automated Google review requests fired only to Promoters (NPS 9-10) - most businesses see a 3-8x lift in monthly Google review volume within 30 days
- AI brand-voice responses drafted in 30+ languages, with full review context - your team reviews + publishes, or auto-publish for 5-star reviews
- Every review, NPS score, and response captured per contact with sentiment, resolution status, and full transcript - export-ready for your CRM
- Live in 15 minutes; free 14-day trial, cancel anytime
What does AI review management do for your business?
Four flows - every customer, every platform, every review handled.
Route low scorers to private resolution - never to a public review.
After every visit or transaction, Seekadu sends a post-visit NPS check on WhatsApp or Instagram. Scores 0-6 (Detractors) route to a private resolution conversation with the AI - issue captured, escalated to the right team, refund / re-do / apology offered before the public review ask is ever sent. 40-60% of low-scorers choose private resolution when offered the path early. The highest-leverage flow for reputation protection.
Where do review requests land?
What AI review management actually does
Four capabilities, one AI, every platform - trained on your business, not a generic review-request template.
Stops bad reviews before they go public
Post-visit NPS check on WhatsApp or Instagram; low scorers (0-6) route to private resolution with the AI. The public review request is never sent for unhappy customers. 40-60% choose private resolution when offered the path early.
Fires reviews requests to Promoters only
Connect your Google Business Profile, set the post-visit window, and Seekadu sends a personalised WhatsApp + Instagram message with the direct review link - but only to customers who scored 9-10 on the NPS check upstream.
Drafts every response in your tone
The AI drafts responses to Google, Trustpilot, Facebook, and Tripadvisor reviews - in 30+ languages, with full review context, your service catalogue, common complaint patterns, and your brand tone. Auto-publish for 5-star; human review for negatives.
Routes low-NPS contacts to re-engagement
Every review and NPS score logs to the CRM contact with sentiment, resolution status, and full transcript. Dormant + low-NPS contacts route automatically into re-engagement workflows for win-back campaigns.
- 0-8x
- More Google reviews
- +0-0.7 ⭐
- Star rating in 90 days
- 0-60%
- Negative review intercept rate
- 0min
- Live in 15 minutes
How does AI review management compare to Birdeye, Podium, and DIY?
A side-by-side look at the three ways most businesses try to manage online reviews - and what changes when an AI runs the NPS-first intercept flow on the channels customers actually reply on.
| Capability |  AI review management (Seekadu) | Birdeye / Podium / Reputation.com | DIY Google ask |
|---|---|---|---|
| NPS-first intercept | Native - low scorers never get public ask | Add-on or absent | No - manual filtering |
| WhatsApp + IG triggers | Native, both channels | SMS / email primary | Email only |
| AI brand-voice responses | yes - 30+ languages, full context | Template-based | Hand-written per review |
| EU data residency | yes - GDPR-compliant, EU data centres | Mostly US-based | Depends on tooling |
| Setup time | <15 minutes | Days to weeks | Hours per template |
Last updated 2026-05-28. Comparison reflects typical implementations across SMB review-management tools.
Comparing a specific tool? See Seekadu vs Birdeye, Podium, Reputation.com →
Ready to intercept negatives and request positives - automatically?
Start your free trialSimple, transparent pricing
For individual businesses ready to automate every review request and response.
- NPS-first intercept flow
- Automated Google + Trustpilot requests
- AI brand-voice response drafting
- Multi-platform review monitoring
For businesses scaling review management across multiple locations and brands.
- Everything in Starter
- Multi-location monitoring + alert routing
- Per-segment NPS workflows + sentiment scoring
- Priority support
For larger teams with custom integrations and compliance needs.
- Custom platform + CRM integrations
- Dedicated success manager
- Custom SLAs + onboarding
- GDPR + custom compliance
AI review management built for your industry
The AI speaks your vertical's language from day one - trained on real review patterns and customer complaints, not generic templates.
Restaurants
Intercept slow-service complaints before they hit Google; auto-request reviews from happy diners on WhatsApp.
Explore →Hotels
Post-stay NPS check on WhatsApp; route low scorers to private resolution before they post on Tripadvisor or Google.
Explore →Salons & Beauty
Re-do offers for unhappy clients via Instagram DM; auto-request Google reviews from repeat regulars after every visit.
Explore →Dental
Post-procedure NPS check; intercept billing or pain complaints to private resolution before they hit public review sites.
Explore →Healthcare
GDPR-aware post-visit NPS on WhatsApp; intercept dissatisfaction privately while routing Promoters to Google.
Explore →Ecommerce
Post-purchase NPS via WhatsApp; intercept order-issue complaints before they hit Trustpilot or Google Shopping.
Explore →Real Estate
Post-tour and post-close NPS via WhatsApp; route low-NPS clients to private resolution before they review the agent publicly.
Explore →Bars & Clubs
Post-visit NPS on Instagram DM; intercept service or wait-time complaints to private resolution before they hit Google.
Explore →Fitness
Trial and post-class NPS; intercept programme or trainer complaints to private resolution before they hit Google or Facebook.
Explore →Common questions about AI review management
Answers to the questions business owners ask most before getting started.
Your next 5-star review should ask itself.
Automate it.
14-day free trial on every plan. No setup fee.
Trained on your business and live in 15 minutes.
Starter €99.99/mo (1,000 AI replies, €10/100 extra) · Growth €179.99/mo (2,000 AI replies, €8/100 extra) · Enterprise custom (unlimited) · Cancel anytime