Question 1

What is a website chat widget?

Accepted Answer

A website chat widget is a floating chat interface embedded into any web page via a single JavaScript script tag. It lets visitors start a conversation without leaving the page - and with Seekadu, every reply is generated by an AI trained on your business data (prices, FAQs, catalog, opening hours). Unlike Meta channels, the website chat widget has no 24-hour messaging restriction, no message-template approval, and no dependency on a third-party platform. Conversations persist across sessions via cookie and localStorage so returning visitors pick up where they left off.

Question 2

How do I add a live chat widget to my website?

Accepted Answer

With Seekadu: create your account, upload your business data, copy the embed snippet from your dashboard, and paste it before the closing tag. That's it - the widget loads asynchronously on every page. Total time: about 15 minutes. For WordPress use WPCode or paste into theme footer; for Shopify paste into theme.liquid; for Webflow use Project Settings → Custom Code; for Wix use the Custom Code panel. No developer needed.

Question 3

How do I embed a chatbot on my website?

Accepted Answer

To embed a chatbot on your website with Seekadu, copy a single async

Question 4

What is the best live chat for small business?

Accepted Answer

The best live chat for small business is one that (a) replies instantly 24/7 so you don't lose leads after hours, (b) costs less than a part-time employee, (c) embeds in minutes without a developer, and (d) integrates with the tools you already use. Seekadu's AI website chat covers all four: the AI chat widget for website embeds with one script tag, replies in 2 seconds using your own business data, captures lead details to your CRM automatically, and starts at €99.99/month - far below the cost of staffing a chat queue. Unlike enterprise tools like Intercom (€500+/month minimums), Seekadu is priced for small businesses from day one. Unlike free tools like Tidio's free plan, the AI is trained on your data and the lead capture flows out-of-the-box.

Question 5

Is the Seekadu website chatbot free?

Accepted Answer

Seekadu offers a 14-day free trial that covers the full website chat widget stack - AI replies, lead capture, proactive triggers, omnichannel inbox - with no feature limits. A credit card is required at signup; cancel anytime before the trial ends and you won't be charged. Paid plans start at €99.99/month.

Question 6

What is the difference between live chat and an AI chatbot?

Accepted Answer

Traditional live chat requires a human agent to be online and reply. An AI chatbot like Seekadu replies in 2 seconds, 24/7, trained on your business content - and hands off to a human agent with the full transcript when needed. The website chat widget combines both: the AI handles first response and lead capture; human agents take over for complex requests. Off-hours visitors are never left waiting.

Question 7

Does the website chat widget work on Shopify and WordPress?

Accepted Answer

Yes - the Seekadu website chat widget works on every platform that allows custom HTML. Shopify: paste the snippet into theme.liquid before . WordPress: use the WPCode plugin or paste directly into your theme's footer. Webflow: Project Settings → Custom Code → Footer. Squarespace: Code Injection → Footer. Wix: Custom Code panel. The widget loads asynchronously and has zero impact on your page's Core Web Vitals.

Question 8

How does the website lead generation tool work?

Accepted Answer

Seekadu's website chat widget acts as a website lead generation tool by capturing visitor contact details at two points: via a pre-chat form before the conversation starts (name, email, phone), or mid-conversation when the AI detects purchase intent and asks naturally. All captured leads sync to your CRM and omnichannel inbox in real time. Proactive triggers (exit intent, time on page, scroll depth) fire contextual prompts that significantly increase the share of visitors who start a conversation.

Question 9

Can I automate website chat replies without a 24-hour restriction?

Accepted Answer

Yes - unlike WhatsApp or Instagram which have Meta's 24-hour customer-service window, the Seekadu website chat widget has no conversation expiry and no messaging-window restriction. The AI can reply to a visitor who messages you today and follow up days later with no special template approval. You own the channel and the data forever.

Question 10

How do proactive chat triggers work?

Accepted Answer

Proactive triggers fire a chat message to the visitor automatically, without them clicking the widget first. You can configure: time on page (e.g., fire after 20 seconds on the pricing page), exit intent (fire when the cursor moves toward the browser chrome), scroll depth (fire after scrolling 60% of a page), or specific page URLs (fire only on /checkout or /contact). Each trigger has its own message and can be A/B tested. Studies show proactive triggers lift widget engagement from ~2% to ~12% on the same traffic.

Question 11

What does 'no platform restrictions' mean for website chat?

Accepted Answer

Meta channels (WhatsApp, Instagram, Messenger) come with platform rules: 24-hour messaging windows, message-template approval processes, per-account rate limits, and the requirement to use Meta's official integration. The Seekadu website chat widget has none of these constraints - you embed it on your own site, own every conversation, face no per-message limits, and need no third-party approval to send a follow-up. It's the most unrestricted channel in the Seekadu stack.

Question 12

How do I customize the chat widget to match my brand?

Accepted Answer

All visual customization happens in your Seekadu dashboard without touching code: choose your brand color (applied to the widget header and outbound bubbles), select bottom-left or bottom-right position, write your greeting message, upload your agent avatar or business logo, set the widget title, and choose the chat icon style. Changes apply live - no re-embed needed. On mobile, the widget is responsive and collapses to an icon that doesn't obscure content.

Question 13

How does the website chat widget sync with WhatsApp and Instagram?

Accepted Answer

All Seekadu channels share one AI brain and one omnichannel inbox. A visitor who messages you via the website chat widget and then follows up on WhatsApp gets the same AI context - it remembers the previous conversation. Your team sees all channels in one inbox with full history. This is the core advantage of Seekadu over single-channel tools: the website chat widget isn't isolated; it's connected to every channel your customers already use.

Question 14

How fast does the AI reply on the website chat widget?

Accepted Answer

Seekadu's AI replies within 2 seconds for the vast majority of messages. The AI is trained on your business data (products, FAQs, prices, policies) via retrieval-augmented generation, so it answers grounded in your real content - not generic responses. For edge cases it can't handle, it flags the conversation for human review and captures the visitor's contact details automatically so no lead is lost.

Question 15

What is the website chat widget file size and performance impact?

Accepted Answer

The Seekadu website chat widget loads with an async script tag - it never blocks page rendering. The initial payload is under 30 KB. The widget UI is lazy-loaded only after the page's main content has loaded, so it has zero impact on your Largest Contentful Paint or Time to Interactive. Core Web Vitals scores are unaffected.

Capability	Seekadu Website Chat	Intercom (enterprise)	Tidio (flow-based)	Built-in contact form
Median AI reply time	2 seconds, 24/7	Instant (AI) / Hours (human)	Instant if bot matched	Hours to days
AI trained on your own data	Full RAG on your catalog, FAQs, policies	Finn AI - general + limited KB	Basic FAQ flows only	no - static form
No 24h messaging restriction	yes - own your channel	Yes	Yes	Yes
Omnichannel inbox (WhatsApp, Instagram, Messenger)	yes - all channels, one AI brain	Partial (paid add-ons)	No	No
Proactive triggers (exit intent, scroll, time on page)	yes - fully configurable	yes - advanced	yes - basic	No
Lead capture form (pre-chat + in-conversation)	yes - both modes	Yes	yes - pre-chat	The form itself
Custom branding (colors, position, avatar)	Full - no Seekadu badge required	Full on paid plans	Limited on free	n/a
Persistent conversations across sessions	yes - cookie + localStorage	Yes	Yes	No
Setup time	15 minutes	Days (requires Intercom setup)	Hours	Minutes (no AI)

AI chat widget for website - automated replies, lead capture, CRM in one embed.

What is an AI chat widget for your website?

Every type of website conversation - automated by one AI chat widget for website.

Smart greeting on every visit

Product and service questions

Self-serve support 24/7

Turn visitors into captured leads

Appointments booked without leaving the chat

Post-purchase tracking and upsell

AI chat widget for website in action - straight from live sites.

Real results from small businesses running Seekadu's AI chat widget for website.

3x

+45%

82%

Seekadu vs. Intercom vs. Tidio - which AI chat widget for website wins?

Is the AI chat widget for website safe? Who sees my visitor data?

GDPR-compliant by default

Conversations encrypted in transit and at rest

No conversation expiry - own your data forever

Lightweight embed - no page-speed impact

Install your AI chat widget for website in 15 minutes

Sign up

Upload your data

Paste the embed snippet

Go live

AI chat widget for website - simple, transparent pricing

One AI, every channel you already use

AI chat widget for website - frequently asked questions

Add an AI chat widget to your website in 15 minutes.