Medical practice automation
- patient booking + clinic management, never diagnose
Medical practice automation that handles patient booking, intake, insurance verification, and after-hours triage across WhatsApp + Instagram + website chat. Patient engagement AI cuts no-shows 40-60% with same-channel reminders. Patient booking chatbot sits on top of Athenahealth, Epic, Cerner, NextGen, Practice Fusion, SimplePractice, Tebra - writes to your patient portal, never replaces clinical judgment. Never diagnoses.
Patel Family Practice
Replied in 38 seconds · 22:14
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38% of patient messages after-hours
New patients DM the practice that replies first - yours rings to voicemail (Klara 2025)
Triage falls to nobody
Symptoms at 02:00 - patient ends up in A&E or self-medicating dangerously
15-30% no-show rate
Without same-channel reminders, the baseline holds and clinical hours bleed
Refills missed at 5pm Friday
Patient calls frantically - front desk overloaded - refill cascade triggers
Trusted by businesses already using Seekadu
What a patient journey looks like with AI for clinic management on the line.
The same patient enquiries arrive. The difference is what happens when the front desk is in clinical handover and a patient at 02:00 has chest pain.
Without Seekadu
New-patient intake voicemail
"Looking for a check-up" - phone rings to voicemail. They book at the practice that picks up first.
Without Seekadu
New-patient intake voicemail
"Looking for a check-up" - phone rings to voicemail. They book at the practice that picks up first.
With Seekadu
Booked + insurance verified
AI verifies BlueCross, books Tuesday 10:00 with Dr. Patel, sends intake forms. Patient feels handled.
Without Seekadu
Chest pain - no triage
"Having chest pain" - read 09:00 Tuesday. Patient ended up calling 911 themselves. Trust shaken.
Without Seekadu
Chest pain - no triage
"Having chest pain" - read 09:00 Tuesday. Patient ended up calling 911 themselves. Trust shaken.
With Seekadu
911 given immediately + on-call paged
AI gives 911 instruction first, paged on-call Dr. Patel as backup, stayed in DM for reassurance. Patient called 911 with confidence.
Without Seekadu
Reminder never sent
Wednesday afternoon appointment - no reminder. Patient forgot. $120 of clinical hour bleeds. Schedule disruption ripples.
Without Seekadu
Reminder never sent
Wednesday afternoon appointment - no reminder. Patient forgot. $120 of clinical hour bleeds. Schedule disruption ripples.
With Seekadu
Reminder sent + confirmed
AI WhatsApped 24h + 2h before. Patient confirmed both. Showed up on time. Schedule held.
Without Seekadu
Refill frantic call
5pm Friday - patient calls about a refill running out. Front desk overloaded. Patient leaves voicemail. Refill missed.
Without Seekadu
Refill frantic call
5pm Friday - patient calls about a refill running out. Front desk overloaded. Patient leaves voicemail. Refill missed.
With Seekadu
Refill nudge 5 days early
AI sent the refill reminder Monday at 09:00. Patient ordered Tuesday. No Friday-5pm panic. Continuity protected.
Want this patient journey for your practice?
What your patient booking chatbot actually knows about your practice.
Plug into Athenahealth, Epic, Cerner, NextGen, Practice Fusion, SimplePractice or Tebra. AI for clinic management pulls your real-time appointment book, your accepted insurance list, your triage protocol, and your refill cadence - and answers every patient message safely, in any language, with strict clinical guardrails.
Specialties + practitioner roster
Per-specialty availability (primary care, mental health, paediatrics, dermatology), consultation durations.
Insurance carriers + plans
US carriers (BlueCross, Aetna, UHC, Medicare, Medicaid); EU + BG (private + НЗОК / UK private GP). Co-pay bands per consultation type.
Triage protocol
Severity flags (routine / urgent next-day / emergency / 911-112), on-call paging rules, specialty-specific guardrails.
Follow-up + refill cadence
Day 1 / 7 / 30 post-visit check-ins, refill reminders 5 days early, specialist referral tracking.
Compliance + safety
HIPAA BAA, GDPR DPA, never diagnose, never recommend treatment, always escalate clinical questions.
Seekadu AI
Trained
Practitioner list
GP · Derm · Cardio · Peds
Insurance carriers
Aetna · BCBS · UHC · Cigna
Appointment book
Real-time EHR
Triage protocol
L1-L4 triage
911/112 fallback
911 · 112 · 988
Follow-up cadence
Day 1/7/30
Refill reminders
RX cadence
HIPAA / GDPR
BAA + DPA signed
AI for clinic management - every patient conversation, handled safely.
From a 22:14 new-patient intake to a 02:00 chest-pain triage - your patient booking chatbot handles every conversation type with clinical safety guardrails baked in.
New patient intake - handled safely, 24/7.
38% of patient messages arrive outside the 9-to-5 window (Klara 2025). A patient booking chatbot handles new patient intake with structured forms, insurance verification, and appointment booking - across WhatsApp, Instagram, and website chat, with writeback to your patient portal. Never diagnoses. Always escalates clinical questions to a practitioner.
- Captures intake 24/7 across WhatsApp, Instagram, website chat, Business Page
- Asks for insurance carrier + plan - flags self-pay vs covered
- Books the first consultation in your EHR (Athenahealth, Epic, Cerner, NextGen, Practice Fusion, SimplePractice, Tebra)
- Routes clinical-adjacent questions to the practitioner with structured triage
- Never diagnoses, never recommends treatment - escalation by default
New patient booked · Insurance verified · Intake forms sent · EHR synced
Where does your patient booking chatbot live?
How medical practice automation moves intake + no-show + refill on-time.
Outcome ranges modelled on our pilot practices and published industry benchmarks (Athenahealth, NEJM Catalyst, AMA practice management studies).
Lift in new-patient intake from after-hours WhatsApp + Instagram coverage
No-show rate reduction with 24h + 2h same-channel reminders
Refill on-time rate with 5-day-early WhatsApp nudges
0
Safety incidents across pilot practices
HIPAA
BAA signed for every US deployment
<15min
Avg time-to-clinician for emergency triage
8 lang
Auto-detected for international patients
What practices on Seekadu typically see.
Illustrative profiles modelled on real outcome ranges across our pilot practices - names and exact figures composite, not individual customer quotes.
Dr. Priya Patel
Owner, Patel Family Practice · 4 providers · Birmingham, AL
Our intake used to lose the after-hours new patient. Now Seekadu books, verifies, and the schedule fills itself. Zero safety incidents in 14 months.
+38%
New patient intake
month one
0
Safety incidents
14 months
100%
Triage escalation
to on-call
15 min
Setup
to first booking
Dr. Marcus Chen
Owner, Lakeside Mental Health · 8 providers · Seattle
Mental health no-shows used to be 25%. Seekadu cut it to 9% with same-channel reminders. More importantly, after-hours triage gives patients somewhere to land before A&E.
−64%
No-show rate
25% → 9%
100%
After-hours triage
with 988 fallback
+22%
Patient retention
8 weeks
HIPAA
BAA signed
compliant
Dr. Anna Petrova
Co-owner, Sunshine Paediatrics · 3 providers · Sofia
Parents DM at all hours about fevers and rashes. Seekadu triages with paediatric-specific guardrails, escalates to on-call, and 112 fallback is always given for severe symptoms.
100%
Paediatric triage
guardrails active
0
Misdiagnosis
12 months
8 lang
Auto-detected
for parents
<15min
On-call response
emergencies
Dr. Karim Reza
Owner, Eye Clinic · 12 providers · Birmingham
Specialist referrals used to fall through. Now Seekadu sends day 1, 7, 30 follow-ups, flags concerning responses, and the GP sees the full thread.
+28%
Follow-up completion
post-AI
94%
Referrals tracked
end-to-end
100%
EHR logging
all check-ins
+£11k
Recovered revenue
first 90d
Dr. Marc Reyes
Owner, Riverside Family Clinic · 6 providers · Madrid
Refill reminders alone paid for Seekadu in 60 days. Patients used to call frantically Friday at 5pm. Now they get a WhatsApp 5 days ahead.
+47%
Refill on-time rate
90 days
−72%
Friday refill calls
5pm spike
100%
RX logging
patient record
0
Missed refills
since launch
Dr. Priya Patel
Owner, Patel Family Practice · 4 providers · Birmingham, AL
Our intake used to lose the after-hours new patient. Now Seekadu books, verifies, and the schedule fills itself. Zero safety incidents in 14 months.
+38%
New patient intake
month one
0
Safety incidents
14 months
100%
Triage escalation
to on-call
15 min
Setup
to first booking
Dr. Marcus Chen
Owner, Lakeside Mental Health · 8 providers · Seattle
Mental health no-shows used to be 25%. Seekadu cut it to 9% with same-channel reminders. More importantly, after-hours triage gives patients somewhere to land before A&E.
−64%
No-show rate
25% → 9%
100%
After-hours triage
with 988 fallback
+22%
Patient retention
8 weeks
HIPAA
BAA signed
compliant
Dr. Anna Petrova
Co-owner, Sunshine Paediatrics · 3 providers · Sofia
Parents DM at all hours about fevers and rashes. Seekadu triages with paediatric-specific guardrails, escalates to on-call, and 112 fallback is always given for severe symptoms.
100%
Paediatric triage
guardrails active
0
Misdiagnosis
12 months
8 lang
Auto-detected
for parents
<15min
On-call response
emergencies
Dr. Karim Reza
Owner, Eye Clinic · 12 providers · Birmingham
Specialist referrals used to fall through. Now Seekadu sends day 1, 7, 30 follow-ups, flags concerning responses, and the GP sees the full thread.
+28%
Follow-up completion
post-AI
94%
Referrals tracked
end-to-end
100%
EHR logging
all check-ins
+£11k
Recovered revenue
first 90d
Dr. Marc Reyes
Owner, Riverside Family Clinic · 6 providers · Madrid
Refill reminders alone paid for Seekadu in 60 days. Patients used to call frantically Friday at 5pm. Now they get a WhatsApp 5 days ahead.
+47%
Refill on-time rate
90 days
−72%
Friday refill calls
5pm spike
100%
RX logging
patient record
0
Missed refills
since launch
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Everything healthcare practice owners ask before switching on medical practice automation.
Book a demo for healthcare →Patient booking on autopilot. Triage safely. Never diagnose.
Medical practice automation that handles every patient conversation - booking, intake, insurance verification, triage, reminders, follow-up - while your clinicians focus on care. AI for clinic management built around clinical safety.
HIPAA BAA / GDPR DPA compliant by default.
14-day pilot · BAA available · Live in 15 minutes
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