One AI assistant for every passenger at your airport.
Answers flight status, gate, and wayfinding questions, and points to dining near the gate - on your website, in WhatsApp conversations passengers start, and at terminal kiosks. Connects to your airport's own flight information, parking, and concessions systems rather than shipping with data pre-loaded.
Airport Assistant
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Same five questions, all day
Flight status, gate, parking and dining questions repeat constantly - most of it could be self-served
Passengers ask in languages staff don't share
The info desk speaks a handful of languages; the terminal sees far more
A vague search, no useful answer
'Flight to Dubai' with no flight number stalls instead of returning a short list
No shared view of what's actually being asked
Volume, language mix, and repeat questions live in nobody's dashboard
Trusted by businesses already using Seekadu
What a passenger's day looks like with an airport assistant connected.
The same questions arrive either way. The difference is whether they reach a screen in seconds or a queue at the info desk.
Without Seekadu
A boarding pass shows a gate that's already changed
The gate changed ten minutes ago. The passenger's boarding pass and last confirmation still show the old one.
Without Seekadu
A boarding pass shows a gate that's already changed
The gate changed ten minutes ago. The passenger's boarding pass and last confirmation still show the old one.
With Seekadu
One question gets today's gate
The passenger asks the assistant on the website or at a kiosk and gets the current gate, boarding time, and a walk-time estimate - read from the connected flight feed, not from memory.
Without Seekadu
'Flight to Dubai' reaches the info-desk queue instead of a screen
No flight number, several plausible matches - the passenger ends up in the same queue as everyone else with a real problem.
Without Seekadu
'Flight to Dubai' reaches the info-desk queue instead of a screen
No flight number, several plausible matches - the passenger ends up in the same queue as everyone else with a real problem.
With Seekadu
A short list resolves it in one turn
The assistant lists the handful of matching Dubai departures with time and status so the passenger picks the right one - no flight invented, no guess made.
Without Seekadu
'Where do I eat near my gate?' has no fast answer
Signage points to the whole terminal directory, not what's actually open and close by right now.
Without Seekadu
'Where do I eat near my gate?' has no fast answer
Signage points to the whole terminal directory, not what's actually open and close by right now.
With Seekadu
Dining matched to the actual gate
The assistant lists what's open near the passenger's own gate, once the concessions directory is connected - a plain answer, not an invented offer.
Without Seekadu
Ops sees only what the desk logs by hand
Nobody has a shared view of what passengers are actually asking, in which languages, or where the desk is still absorbing traffic that could self-serve.
Without Seekadu
Ops sees only what the desk logs by hand
Nobody has a shared view of what passengers are actually asking, in which languages, or where the desk is still absorbing traffic that could self-serve.
With Seekadu
One dashboard, every connected channel
Every conversation - website, kiosk, and any channel you connect - lands in one operations view, so managers see volume, language mix, and where staff time is really going.
Want this kind of visibility for your terminal?
What your airport assistant actually knows, once it's connected.
Connect your flight information feed, parking system, concessions directory, ground-transport schedule, and published policies. The assistant learns each one and answers from it - it doesn't invent a gate, a fee, or an offer that hasn't actually been published, and it says so plainly when a source isn't connected yet.
Flight information
Status, gate, and boarding time read from your connected AODB/FIDS feed - not pre-loaded, and not guessed when it isn't connected.
Parking
Rates, availability, and access details for each connected parking area or operator.
Shops & dining
What's near a specific gate, current opening hours, and only offers your concessions directory has actually published.
Ground transport
Bus, taxi, and transfer options and schedules for onward travel from the terminal.
Policies & notices
Baggage allowances, security rules, ID requirements, and anything published to your policy pages or CMS.
Seekadu AI
Trained
Flight information
AODB / FIDS, once connected
Parking
Rates + availability
Shops & dining
Near-gate lookup
Ground transport
Bus, taxi, transfer
Policies & notices
Baggage, security, ID
Every passenger question - answered on the surface they're already using.
From a stale gate to a vague 'flight to Dubai' - the same assistant handles every scenario below, on the website, at a kiosk, or in a WhatsApp conversation the passenger starts.
Every 'is my flight on time?' answered from your own flight feed - once it's connected.
A passenger asks about a specific flight. Once your AODB/FIDS feed is connected, the assistant answers with today's status, gate, and boarding time - and says plainly when a gate changed, instead of quoting a boarding pass that's gone stale.
- Reads status, gate, and boarding time from your connected AODB/FIDS feed - never a cached guess
- States that a gate changed and what it changed to, not just today's current gate
- Answers in the passenger's own language, English and Bulgarian first
- Same answer on the website, in a WhatsApp conversation, and at a terminal kiosk
- Says it doesn't know rather than inventing a status when the feed isn't connected
Where does your airport assistant live?
How an airport assistant could move desk load and passenger self-service.
Illustrative ranges modelled on the assistant's own demo scenarios for a mid-size international airport - not measured results from a live deployment.
Of passenger questions resolved by AI, without a person at the info desk
Languages answered automatically, once connected
Manual edits needed to keep flight, parking, and dining info current, once connected
6
Passenger scenarios covered - flight status, search, wayfinding, dining, kiosk, ops
EN + BG
Answers first in English and Bulgarian, more languages as you connect them
0 apps
No app download for passengers - web chat, WhatsApp, or a terminal kiosk
On connection
Flight, parking, and dining answers update the moment your systems publish a change
What an airport assistant could look like in production.
Illustrative, unattributed composites modelled on the scenarios above - not quotes from a live customer, and not tied to any named airport.
Passenger Experience Lead
Illustrative composite · mid-size international airport, single terminal
The info desk was answering the same handful of questions all day - flight status, gate, where to eat. Once the flight feed and concessions directory were connected, most of that moved to the website and the kiosks, and the desk started seeing the questions that actually needed a person.
92%
Questions resolved by AI
illustrative
17
Languages answered
illustrative
0
Manual edits to keep info current
once connected, illustrative
3
Surfaces, one knowledge base
web, kiosk, WhatsApp
Terminal Operations Manager
Illustrative composite · two-terminal hub airport
Before, 'what are passengers actually asking' was a guess based on who complained. Now it's one dashboard - volume, language mix, which question types repeat. We can see a gate-change spike in the data instead of hearing about it after the queue forms.
9
Languages seen in a single day
illustrative
1
Operations view
every connected channel
41%
Of volume is flight status
illustrative
12%
Gate-search spike after a schedule change
illustrative
Passenger Experience Lead
Illustrative composite · mid-size international airport, single terminal
The info desk was answering the same handful of questions all day - flight status, gate, where to eat. Once the flight feed and concessions directory were connected, most of that moved to the website and the kiosks, and the desk started seeing the questions that actually needed a person.
92%
Questions resolved by AI
illustrative
17
Languages answered
illustrative
0
Manual edits to keep info current
once connected, illustrative
3
Surfaces, one knowledge base
web, kiosk, WhatsApp
Terminal Operations Manager
Illustrative composite · two-terminal hub airport
Before, 'what are passengers actually asking' was a guess based on who complained. Now it's one dashboard - volume, language mix, which question types repeat. We can see a gate-change spike in the data instead of hearing about it after the queue forms.
9
Languages seen in a single day
illustrative
1
Operations view
every connected channel
41%
Of volume is flight status
illustrative
12%
Gate-search spike after a schedule change
illustrative
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Airport questions, answered honestly.
Including what isn't live yet - voice and automatic WhatsApp alerts aren't shipped capabilities, and flight data only answers once your feed is connected.
Book a walkthrough for airports →One assistant. Every passenger question. Your own systems underneath.
An AI assistant for airports that answers flight status, gate, wayfinding, and dining questions on the website, WhatsApp, and terminal kiosks - once connected to your airport's own flight information, parking, and concessions systems.
No live flight data, voice, or automatic WhatsApp alerts claimed before they're actually shipped.
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