AI chatbot for ecommerce store
- every shopper, every question, answered in 38s
AI chatbot for ecommerce store powered by AI - handles WISMO, sizing, returns, cart recovery, pre-purchase questions, and B2B / wholesale routing across Instagram, WhatsApp, website chat, and Business Page. Trained on your live Shopify / BigCommerce / WooCommerce / Magento product catalog, sizing chart, shipping zones, and return policy. Deflects 70-85% of L1 support volume, lifts $120+ AOV apparel conversion 18-32% via sizing, recovers carts at 15-25% on WhatsApp. Live in 15 minutes.
Petal & Loom
Replied in 38 seconds · 14:32 Wed
Powered by seekadu
WISMO eats 40% of support
'Where is my order' is the highest-volume support touch - manual lookup wastes hours every day
Sizing questions kill conversion
Customer leaves the product page to check size chart, never comes back. Apparel conversion floors out
Returns default to refunds
Customer wants different size, defaults to refund because exchange friction is too high. Sale lost
Cart recovery email at 6%
Email recovery floors out at 5-8% - abandoned carts walk because there's no WhatsApp nudge
Trusted by businesses already using Seekadu
What a high-volume Saturday looks like with an AI chatbot for ecommerce store on the line.
The same DMs, sizing questions, and cart-abandons arrive. The difference is what happens when 78% of WISMO + sizing + return volume resolves automatically.
Without Seekadu
100 WISMO tickets pile up
Saturday morning support inbox has 100+ WISMO tickets. Support team works through them manually 4-6 minutes each. Backlog grows. CSAT drops.
Without Seekadu
100 WISMO tickets pile up
Saturday morning support inbox has 100+ WISMO tickets. Support team works through them manually 4-6 minutes each. Backlog grows. CSAT drops.
With Seekadu
78% deflected in 38s each
AI resolves 78 of the 100 with live tracking + ETAs. Support takes only the 22 with real issues - proper investigation time, no backlog.
Without Seekadu
Sizing question abandoned
Shopper asks 'does Linen Wrap M run small?' in IG DM. No reply for 4h. They buy from a competitor with live chat answering in seconds.
Without Seekadu
Sizing question abandoned
Shopper asks 'does Linen Wrap M run small?' in IG DM. No reply for 4h. They buy from a competitor with live chat answering in seconds.
With Seekadu
Right size recommended in 38s
AI checks fit-feedback patterns, recommends L for loose fit, captures sale. Customer right-sized first time - return risk neutralised.
Without Seekadu
Return defaults to refund
Customer asks to return Linen Wrap M (too tight). Static portal defaults to refund. Sale lost, customer churns from brand.
Without Seekadu
Return defaults to refund
Customer asks to return Linen Wrap M (too tight). Static portal defaults to refund. Sale lost, customer churns from brand.
With Seekadu
Exchange surfaced in chat
AI suggests L olive (in stock), generates label, ships replacement. Sale + LTV preserved. Customer record updated with sizing note.
Without Seekadu
Cart abandoned, email recovery fails
Customer leaves €180 in cart. Email recovery sends 2h later, doesn't open. Lost sale.
Without Seekadu
Cart abandoned, email recovery fails
Customer leaves €180 in cart. Email recovery sends 2h later, doesn't open. Lost sale.
With Seekadu
WhatsApp recovery at 22%
AI sends tailored WhatsApp 1h post-abandon with free shipping. Customer completes purchase.
Want this Saturday for your DTC store?
What your AI chatbot for ecommerce store actually knows.
Plug into Shopify, BigCommerce, WooCommerce, or Magento. AI chatbot for ecommerce store reads your live product catalog (SKUs, variants, stock, prices), sizing chart, shipping zones + carriers, return policy, brand voice - and answers every customer question with full URL citations grounded in your real data. Never invents SKUs, prices, or stock. Klaviyo + Gorgias keep working as your marketing + ticketing layers.
Product catalog + variants
Live SKUs, variants, collections, stock levels, pricing - answers 'is this in olive M?' from real inventory.
Sizing chart + fit feedback
Per-SKU sizing data + fit-feedback patterns from past purchases - recommends size grounded in your customer data.
Order + tracking feed
Live carrier APIs (DHL, UPS, FedEx, USPS, Royal Mail, DPD, Hermes) for real ETAs in chat.
Return + exchange policy
Per-SKU return window, exchange-first flow, restock + refund logic, Loop / AfterShip Returns integration.
Cart + stock alerts
Shopify checkout-abandoned event integration, in-stock alerts on SKUs customers asked about.
Seekadu AI
Trained
Product catalog
Live + variants
Sizing chart
Per SKU + brand
Order + tracking
Carrier APIs
Return policy
Per SKU + region
Cart abandonment
Threshold rules
Stock alerts
Per SKU
Languages
30+ auto-detect
Brand voice
Trained
Every shopper question - answered + actioned.
From a 09:42 WISMO ticket to a 20:00 cart-abandon recovery - AI chatbot for ecommerce store handles every shopper moment with live Shopify data + brand voice.
70-85% of 'where is my order' resolved without an agent.
WISMO is 35-50% of all ecommerce support volume. The AI looks up the order in Shopify, checks live carrier tracking (DHL, UPS, FedEx, USPS, Royal Mail, DPD, Hermes), and gives the customer a real ETA in their preferred channel. If delayed beyond policy, escalates with full context. Typical WISMO deflection runs 70-85%.
- Order lookup by number, email, or phone - Shopify / BigCommerce / WooCommerce / Magento
- Live carrier tracking integration (DHL, UPS, FedEx, USPS, Royal Mail, DPD, Hermes)
- Real ETA in customer's preferred channel (Instagram DM, WhatsApp, website chat)
- Auto-escalates to human support on policy-breach delays
- Deflects 70-85% of WISMO volume in pilots, freeing agents for high-value tickets
WISMO resolved · No agent touch · CSAT preserved
Where does your AI chatbot for ecommerce store live?
How AI chatbot for ecommerce store moves WISMO deflection + conversion + cart recovery.
Illustrative - outcome ranges modelled on our pilot DTC brands and published industry benchmarks (Shopify, Klaviyo, Gorgias). Individual results vary.
WISMO deflection rate via live carrier tracking - no agent touch
Conversion lift on $120+ AOV apparel via in-chat sizing recommendation
Cart recovery rate via WhatsApp vs 6% baseline on email
−31%
Return rate via right-size-in-chat recommendation
+40%
Exchange-to-refund ratio via chat triage
8+ lang
Auto-detected for cross-border DTC
<60s
Median DM-to-resolution time
What DTC brands on Seekadu typically see.
Illustrative profiles modelled on real outcome ranges across our pilot DTC brands - names and exact figures composite, not individual customer quotes.
Anika Desai
Founder, Petal & Loom · 320 SKUs · Bangalore/London
WISMO was eating my one-person support team - 40% of all messages. The AI deflects 78% with live DHL tracking, sends sizing recommendations grounded in our fit data, runs cart recovery on WhatsApp. Support volume halved, conversion up 22%.
78%
WISMO deflection rate
auto-resolved
+22%
Conversion lift
sizing + recovery
−52%
Support ticket volume
post-launch
15 min
Setup
to first auto-resolved ticket
Mateo Garcia
CEO, Sierra Trail Co · 1.2k SKUs · Barcelona
Outdoor gear is high-AOV (€180 average), so cart recovery matters. Email got us 6%. WhatsApp gets us 22%. The AI sends one tailored nudge with free-shipping - that's it. €14k extra per month, zero discounting on full price.
22%
Cart recovery rate
WhatsApp vs 6% email
+€14k/mo
Revenue recovered
post-launch
0
Margin discounted
free-shipping only
<60s
Avg cart DM latency
vs 2h email delay
Hana Miyazaki
Owner, Sakura Atelier · 180 SKUs · Osaka
Apparel sizing was hurting both conversion (people unsure) and returns (wrong size). The AI reads our fit-feedback patterns + sizing chart and recommends. Conversion up 28% on $120+ items, returns down 31%. The customer gets the right size in chat, every time.
+28%
Conversion lift
$120+ AOV apparel
−31%
Return rate
sizing right in chat
8 lang
Auto-detected
JP / EN / KR / ZH
<60s
Sizing recommendation
live in chat
Ethan Caldwell
Director, Hudson Maker · 2.4k SKUs · Manhattan
Apparel returns were killing margin - customers would just refund instead of exchanging. The AI surfaces 'try a different size' in chat before they commit. Exchange-to-refund ratio up 40%. We're not losing the sale to a refund anymore.
+40%
Exchange-to-refund ratio
chat triage flow
+$18k/mo
Margin saved
exchanges vs refunds
<2 min
Median return triage
via WhatsApp
100%
Reasons logged for personalisation
all returns
Marco Galli
Owner, Galli Pelle · 640 SKUs · Milan
Restaurants + interior designers buy our reclaimed-oak tables in bulk - €30-80k orders. These used to live in static contact forms, 30% conversion. Now the AI captures the brief in chat, routes Adam (trade lead) with full context. We close 3.4x more trade orders.
3.4×
B2B / trade conversion
vs static form
+€68k/qtr
Trade revenue lift
post-launch
<60s
DM-to-trade-team
full brief captured
0
Lost trade enquiries
since launch
Anika Desai
Founder, Petal & Loom · 320 SKUs · Bangalore/London
WISMO was eating my one-person support team - 40% of all messages. The AI deflects 78% with live DHL tracking, sends sizing recommendations grounded in our fit data, runs cart recovery on WhatsApp. Support volume halved, conversion up 22%.
78%
WISMO deflection rate
auto-resolved
+22%
Conversion lift
sizing + recovery
−52%
Support ticket volume
post-launch
15 min
Setup
to first auto-resolved ticket
Mateo Garcia
CEO, Sierra Trail Co · 1.2k SKUs · Barcelona
Outdoor gear is high-AOV (€180 average), so cart recovery matters. Email got us 6%. WhatsApp gets us 22%. The AI sends one tailored nudge with free-shipping - that's it. €14k extra per month, zero discounting on full price.
22%
Cart recovery rate
WhatsApp vs 6% email
+€14k/mo
Revenue recovered
post-launch
0
Margin discounted
free-shipping only
<60s
Avg cart DM latency
vs 2h email delay
Hana Miyazaki
Owner, Sakura Atelier · 180 SKUs · Osaka
Apparel sizing was hurting both conversion (people unsure) and returns (wrong size). The AI reads our fit-feedback patterns + sizing chart and recommends. Conversion up 28% on $120+ items, returns down 31%. The customer gets the right size in chat, every time.
+28%
Conversion lift
$120+ AOV apparel
−31%
Return rate
sizing right in chat
8 lang
Auto-detected
JP / EN / KR / ZH
<60s
Sizing recommendation
live in chat
Ethan Caldwell
Director, Hudson Maker · 2.4k SKUs · Manhattan
Apparel returns were killing margin - customers would just refund instead of exchanging. The AI surfaces 'try a different size' in chat before they commit. Exchange-to-refund ratio up 40%. We're not losing the sale to a refund anymore.
+40%
Exchange-to-refund ratio
chat triage flow
+$18k/mo
Margin saved
exchanges vs refunds
<2 min
Median return triage
via WhatsApp
100%
Reasons logged for personalisation
all returns
Marco Galli
Owner, Galli Pelle · 640 SKUs · Milan
Restaurants + interior designers buy our reclaimed-oak tables in bulk - €30-80k orders. These used to live in static contact forms, 30% conversion. Now the AI captures the brief in chat, routes Adam (trade lead) with full context. We close 3.4x more trade orders.
3.4×
B2B / trade conversion
vs static form
+€68k/qtr
Trade revenue lift
post-launch
<60s
DM-to-trade-team
full brief captured
0
Lost trade enquiries
since launch
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DTC brand questions, answered.
Everything DTC founders + support leads ask before switching on AI chatbot for ecommerce store.
Book a demo for your store →Deflect every WISMO. Recommend every size. Recover every cart.
AI chatbot for ecommerce store - trained on your live Shopify / BigCommerce / WooCommerce / Magento catalog + sizing + return policy + brand voice. Deflects 70-85% of L1 support, lifts $120+ AOV conversion 18-32% via sizing, recovers carts at 15-25% on WhatsApp. Klaviyo + Gorgias read-side compatibility.
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