Gym marketing automation
- trial-to-paid + churn-risk win-back, at 90% open rate

Gym marketing automation that turns Mindbody, Glofox, TeamUp, Wodify, ABC Financial, and MotionSoft events - Day-7 trial expiry, 8-week dormant member, class-cap waitlist, 30-class attendance streak, birthday cohort, auto-pay decline, corporate wellness cohort - into segment-triggered WhatsApp Business API + Instagram DM + Website widget flows. Converts trial-to-paid at 28-42% of 7-day cohort vs 4-6% on email. Runs churn-risk win-back, class-cap waitlist automation, birthday + attendance-streak VIP, corporate wellness B2B drip, and personal training upsell. PMS-to-CRM enrichment on top of your existing stack - never replaces it. Live on Mindbody, Glofox, TeamUp, Wodify, ABC, MotionSoft in 15 minutes.

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Riverside Strength

Seekadu AI · 24/7 retention + lifecycle
WhatsApp Business
Yes - Lara still teaching the 18:30 block?
Hey Anna - Riverside Strength. We haven't seen you in 56 days 💜 Miss your Tuesday spin class? Come back this week - your 6-week trial buddy Sofia is back too.
Lara's on Tue 18:30 ✨ Streak-restart cycle this week - comp recovery roll session with Tom + your auto-pay pause lifts on first class back.
Yes please - book Tuesday.
Booked ✅ Tue 18:30 spin with Lara + recovery roll comp. Welcome back 💜 Attendance reminder Mon 18:00.

Replied in 38 seconds · 21:14 Sun

Powered by seekadu

✓ Churn-risk member back + UTM attributed
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PMS / Mailchimp trial nurture converts at 5%

Mindbody / Glofox / TeamUp built-in 3-email trial nurture runs at 14-18% open with 4-6% paid conversion - the trial-to-paid window closes long before most members ever see the joining-offer touch

1,400+ dormant members, no win-back

Past once-or-twice members from 8-12 weeks ago - sitting in Mindbody / Glofox / TeamUp doing nothing, no re-engagement on a channel that converts

Sat-peak HIIT / spin caps die at 12%

High-value Saturday HIIT + spin blocks hit class-cap by Thursday, then 4-6 cancellations die inside the 12h window. Instructor running at half capacity, no upstream membership conversion

Birthday VIP + attendance streaks unautomated

Highest-converting touches in gym marketing - typically run manually by the front-desk team if at all. Single-digit adoption on email, no per-member attribution to streak or PT upsell

Trusted by businesses already using Seekadu

TheLine
Plaza Varna
RITUAL BY: LAV
Radjana
Adzumo
Small City Cafe
Member Lifecycle Year

What a gym year looks like with marketing automation on the line.

The same trial members lapse, the same Saturday spin slots cap-out, the same 30-class streak milestones pass unnoticed. The difference is what happens when a Day-7 trial expiry hits and your PMS email nurture waits another 6 weeks to send the comeback.

Trial-to-paid window missed · joining-offer never surfaces

Without Seekadu

Trial booked with no automated touch

Member walks out of trial class. Coach hand-writes a note in Glofox: 'enjoyed spin, follow-up Tuesday.' The 3-email nurture starts Day 2 at 16% open and 4-6% paid conversion. By Day 7 the trial expires; member's joined the bigger chain that WhatsApped them.

Day 0 - trial start
Trial-to-paid window missed · joining-offer never surfaces

Without Seekadu

Trial booked with no automated touch

Member walks out of trial class. Coach hand-writes a note in Glofox: 'enjoyed spin, follow-up Tuesday.' The 3-email nurture starts Day 2 at 16% open and 4-6% paid conversion. By Day 7 the trial expires; member's joined the bigger chain that WhatsApped them.

S

With Seekadu

PMS-to-CRM record updated automatically

AI logs trial-class type + coach + first-attendance state. Captures consent for marketing-message opt-in. Day 1 WhatsApp welcome + book second class. Schedules Day 3 / 5 / 7 cadence + joining-offer preview.

Record enriched · consent captured · 7-day drip queued
Activation milestone missed · streak counter resets

Without Seekadu

Week-4 attendance gap, no nudge

Member at week-4 has hit 5 of a target 10 classes - attendance pace slipping. No touchpoint, no streak nudge, no recovery cross-sell. By week-6 they've stopped coming and silently moved into churn-risk cohort.

Week 4 - activation
Activation milestone missed · streak counter resets

Without Seekadu

Week-4 attendance gap, no nudge

Member at week-4 has hit 5 of a target 10 classes - attendance pace slipping. No touchpoint, no streak nudge, no recovery cross-sell. By week-6 they've stopped coming and silently moved into churn-risk cohort.

S

With Seekadu

Week-4 streak nudge + buddy invite

AI fires a week-4 WhatsApp streak nudge - 'you're 5 classes in this month, hit 8 by Sunday and the AI comps a PT consult.' Surfaces buddy referral-programme invite to bring a workout partner.

+3 classes booked · referral activated · streak preserved
−$1,680 LTV per lost member · −18% YoY membership churn

Without Seekadu

Dormant cohort, comeback silent

Member now 8 weeks past last class. Mailchimp comeback campaign sends at day-90. By then they've bonded with another gym. 14% open, 1% return. 4 of every 100 dormant members come back.

Week 8 - churn-risk window
−$1,680 LTV per lost member · −18% YoY membership churn

Without Seekadu

Dormant cohort, comeback silent

Member now 8 weeks past last class. Mailchimp comeback campaign sends at day-90. By then they've bonded with another gym. 14% open, 1% return. 4 of every 100 dormant members come back.

S

With Seekadu

Week-8 WhatsApp win-back + recovery comp

AI fires week-8 WhatsApp win-back, surfaces 'miss your Tuesday spin? Come back this week, your 6-week trial buddy is back,' matches member to original coach + class block, books Tuesday peak in-thread, writes UTM back to Mindbody.

+16% churn-risk win-back · +$48k/qtr revenue recovered
−$400-$1,200 PT upgrade per missed streak VIP

Without Seekadu

30-class streak slides past unnoticed

Member who came back crosses the 30-class streak milestone month 3 - peak engagement moment for PT upsell, referral activation, and VIP celebration. No touchpoint. Streak passes silently and the PT upsell window evaporates.

Month 3 - win-back + VIP
−$400-$1,200 PT upgrade per missed streak VIP

Without Seekadu

30-class streak slides past unnoticed

Member who came back crosses the 30-class streak milestone month 3 - peak engagement moment for PT upsell, referral activation, and VIP celebration. No touchpoint. Streak passes silently and the PT upsell window evaporates.

S

With Seekadu

30-class streak VIP + PT consult + referral

AI fires a 30-class streak WhatsApp VIP touch - complimentary PT consult with head trainer, Whoop strap discount, referral-programme invite. 44% accept the PT consult; 14% bring a workout buddy on the referral programme.

+44% PT consult adoption · +14% referral lift · streak-VIP attributed

Want this year-round lifecycle for your gym?

Knowledge Base

What your gym marketing automation actually knows.

Plug into Mindbody, Glofox (ABC Glofox), TeamUp, Wodify, ABC Financial, or MotionSoft. Gym marketing automation reads attendance history, class roster, membership tier, auto-pay status, trial state, 6-week challenge enrolment, and personal training session count - segments by trial-to-paid cadence, class preference, coach, dormant cohort, attendance streak, churn-risk score - and triggers WhatsApp Business API, Instagram DM, Facebook Messenger, website widget, and Business Page flows. PMS-to-CRM enrichment runs continuously. Honours transactional vs marketing message rules with Meta template approval lanes. Ties every send back to UTM + attributed membership revenue per coach.

Tier-based retention rules

Membership-tier-driven cadence: drop-in / intro pack (Day 1/3/5/7 trial drip), monthly unlimited (10/30/90 streak VIP), annual unlimited (corporate cohort nudge + birthday VIP), personal training (per-session upsell at session 6 + 12). Per-tier conversion cadence pulled from Mindbody / Glofox / TeamUp / Wodify / ABC.

Class-cap waitlist mechanics

Sold-out HIIT / spin / CrossFit / yoga blocks flip into AI-managed waitlist queue. Cancellation inside 12h window fires WhatsApp on first-to-reply basis. 58-78% waitlist refill within 4 hours. Class-cap rules pulled per-block from Mindbody / Glofox class scheduler - never overrides studio cap.

Trial-to-paid conversion windows

Day 1 welcome + book #2, Day 3 streak nudge, Day 5 joining-offer preview, Day 7 conversion + price. Trial-to-paid runs 28-42% on the WhatsApp cohort vs 4-6% email-only. Founding-member / early-bird joining-offer surfaces at Day 5 to compress decision window before trial expires.

Mindbody / Glofox / TeamUp sync

Real-time read on attendance history, class roster, membership tier, auto-pay status, trial state, 6-week challenge enrolment, average class density, late-cancel record. Two-way write-back on trial-to-paid + win-back attribution. Connects via published Mindbody / Glofox / TeamUp / Wodify / ABC / MotionSoft APIs.

GDPR member data retention

GDPR DPA + member data retention rules enforced per jurisdiction. Marketing-message opt-in honoured at first message; opt-out captured + propagated to Mindbody / Glofox / TeamUp / Wodify / ABC within 24h. EU + UK data residency available. Auto-pay billing data stays on PMS side - never replicated to AI layer.

Seekadu AI

Trained

Trial roster + class state

Mindbody + 5

Member segments

Tier + cadence

Attendance streak

Per-member counter

Birthday + anniversary

PMS-enriched

Churn-risk cohort (8wk)

30/60/90-day cohorts

Class-cap waitlist

Per-block queue

Corporate cohort

BNI + employer

GDPR retention

Opt-in honoured

illustrative

Every lifecycle moment - triggered + attributed.

From a Day-7 trial expiry to an 8-week churn-risk window - gym marketing automation handles every lifecycle moment with full UTM attribution + PMS-record sync.

Day 1 → Day 7 trial → 28-42% trial-to-paid on WhatsApp vs 4-6% email.

The trial-to-paid window is the single highest-leverage conversion moment in a fitness studio. Mindbody, Glofox, and TeamUp ship a 3-email nurture that runs at 16% open and 4-6% paid conversion. Gym marketing automation reads the trial roster out of Mindbody / Glofox / TeamUp / Wodify / ABC / MotionSoft, segments by trial type (drop-in vs intro pack vs 6-week challenge) + first class booked + coach + first-attendance state, and fires a WhatsApp Business API sequence - Day 1 welcome + book #2, Day 3 streak nudge, Day 5 joining-offer preview, Day 7 conversion + price. Trial-to-paid runs 28-42% on the WhatsApp cohort vs 4-6% email-only.

  • Reads trial roster from Mindbody / Glofox / TeamUp / Wodify / ABC / MotionSoft
  • Segments by trial type (drop-in vs intro pack vs 6-week challenge) + coach + attendance
  • Day 1 / Day 3 / Day 5 / Day 7 WhatsApp Business API cadence vs single 3-email blast
  • 28-42% trial-to-paid on the WhatsApp cohort vs 4-6% email-only
  • Books second class in-thread; writes UTM + paid-conversion attribution back to PMS
Explore gym lead generation
Hey Marco - great spin trial this morning at Riverside Strength 💜 Coach Tom said you crushed the intervals. Saturday 09:00 HIIT or Tuesday 18:30 spin - which sounds like the right second class?
Tuesday 18:30 spin - same coach?
Tom's on Tue 18:30 ✨ Locked. Quick heads-up - your trial wraps Day 7. Founding-member joining offer ($89/mo all-access, normally $129) closes when your trial ends. Want me to hold it for you?
Yes - let's do it.
Booked ✅ Tue 18:30 spin + founding-member $89/mo locked. See you Tuesday 💜

Trial-to-paid converted · Founding-member tier locked · UTM attributed · PMS updated

Where does your gym marketing automation live?

One AI lifecycle layer across every channel a member actually replies on - including WhatsApp Business API for the trial-to-paid drip + churn-risk win-back and Instagram DMs for transformation-reel comeback + 6-week challenge testimonial broadcasts. Conversational marketing handles the trial-nurture + retention tone; messaging automation runs the transactional class-reminder lane. Unified dashboard, full UTM attribution per member + per coach, transactional vs marketing Meta template lanes hard-coded.
Gym Resultsillustrative

How gym marketing automation moves trial-to-paid + churn-risk win-back + class-cap waitlist.

Illustrative - outcome ranges modelled on our pilot studios and published benchmarks (Mindbody, Glofox, TeamUp, Wodify). Individual results vary.

+0%

Trial-to-paid conversion lift on WhatsApp (vs 4-6% on Mindbody / Glofox email-only baseline)

+0%

Churn-risk 8-week member win-back lift (1% → 16% post-launch)

0%

Class-cap waitlist refill rate (Saturday-peak HIIT / spin blocks)

<24h

Median dormant-to-WhatsApp (vs 8-12 weeks before)

+$32-$84k/qtr

Attributed quarterly membership revenue per single-site studio

6-9x

Revenue-per-send vs email reactivation baseline

44%

PT consult adoption on 30-class streak VIP

Use Casesillustrative

What gyms on Seekadu typically see.

Illustrative profiles modelled on real outcome ranges across our pilot studios - names and exact figures composite.

Marcus Bell

Owner + Head Coach, Riverside Strength · 320 members · London CrossFit Box

Glofox shipped a 3-email trial nurture that converted at 5% paid. We layered Seekadu's WhatsApp trial-to-paid drip on top - no email changes - converted another 34% of the same trial cohort inside 7 days. Founding-member $89/mo tier nearly always wins on Day 7 when the AI surfaces the joining offer before the trial expires. First quarter added 88 paid members we'd otherwise have written off.

+34%

Trial-to-paid conversion lift

Day 7 WhatsApp cohort

+88

Net new paid members

first quarter

+£62k/qtr

Membership revenue captured

first quarter

15 min

Setup

to first converted trial

Klara Wolff

Director, Studio Atem · 550 members · Berlin Yoga + Pilates

Churn-risk members were our biggest leak - yogis from 8-12 weeks ago who quietly stopped showing up. The 8-week dormant WhatsApp win-back with a comped recovery class + buddy-back nudge changed it. Reactivation lifted from 1% to 16% on the 1,100-strong cohort. €48k/qtr in membership + class-pack revenue we used to lose to silence and to the chain across the river.

+15%

Dormant win-back lift

1% → 16% post-launch

+€48k/qtr

Reactivated membership revenue

first quarter

<24h

Dormant-to-WhatsApp median

vs 8-12 weeks before

0

Marketing template breaches

since launch

Lucia Ferrer

Owner, Velocity Cycle · 180 members · Madrid Boutique Cycling

Saturday peak spin always hit the 28-bike class-cap by Thursday. Then 4-6 cancellations would hit inside the 12h window and the block would die at 12% backfill - instructor running at half capacity, no upstream membership conversion. Seekadu's waitlist automation refills at 62% within 4 hours. We've recovered €1.8k/wk in Saturday class revenue + the upstream trial bookings from members who got coveted Sat slots.

62%

Class-cap waitlist refill rate

vs 12% unaddressed

+€1.8k/wk

Saturday class revenue recovered

post-launch

+18%

Sat-peak class density

across spin + HIIT blocks

<60s

Waitlist-to-WhatsApp median

vs 6h email baseline

Priya Chen

Owner + Head Trainer, Forge PT · 780 members · NYC Manhattan (Personal Training Studio)

Attendance-streak crossings (10 / 30 / 90 classes) used to slide past unnoticed. Now the AI fires a WhatsApp at the 30-class streak with a complimentary PT consult + Whoop discount + referral invite. 44% accept the PT consult - that's a $400-1,200 personal training upgrade per acceptance. Referral programme also lifted 14%, mostly from streak-VIP members bringing workout buddies.

44%

PT consult adoption rate

on 30-class streak VIP

+14%

Referral programme lift

streak-VIP cohort

+$38k/qtr

PT upgrade attributed revenue

first quarter

0

Marketing template breaches

since launch

Emma Rhodes

Group Owner, Pulse Group · UK Multi-Site (Birmingham + Manchester + Leeds)

Corporate wellness B2B was our highest-LTV cohort but ran completely manually - HR reports built in Excel, attendance nudges sent by the front-desk team. Seekadu's corporate cohort drip runs Mon-Wed-Fri WhatsApp nudges + monthly HR digest. Annual-unlimited memberships from corporate cohort jumped from 11% to 22% of total. £140k/yr cross-site lift on the highest-margin segment we have.

22%

Annual memberships from corporate

vs 11% pre-launch

+£140k/yr

Corporate cohort revenue lift

across 3 sites

+£68k/yr

Cross-site annualised lift

annual-unlimited tier

100%

PMS attribution captured

per cohort conversion

Marcus Bell

Owner + Head Coach, Riverside Strength · 320 members · London CrossFit Box

Glofox shipped a 3-email trial nurture that converted at 5% paid. We layered Seekadu's WhatsApp trial-to-paid drip on top - no email changes - converted another 34% of the same trial cohort inside 7 days. Founding-member $89/mo tier nearly always wins on Day 7 when the AI surfaces the joining offer before the trial expires. First quarter added 88 paid members we'd otherwise have written off.

+34%

Trial-to-paid conversion lift

Day 7 WhatsApp cohort

+88

Net new paid members

first quarter

+£62k/qtr

Membership revenue captured

first quarter

15 min

Setup

to first converted trial

Klara Wolff

Director, Studio Atem · 550 members · Berlin Yoga + Pilates

Churn-risk members were our biggest leak - yogis from 8-12 weeks ago who quietly stopped showing up. The 8-week dormant WhatsApp win-back with a comped recovery class + buddy-back nudge changed it. Reactivation lifted from 1% to 16% on the 1,100-strong cohort. €48k/qtr in membership + class-pack revenue we used to lose to silence and to the chain across the river.

+15%

Dormant win-back lift

1% → 16% post-launch

+€48k/qtr

Reactivated membership revenue

first quarter

<24h

Dormant-to-WhatsApp median

vs 8-12 weeks before

0

Marketing template breaches

since launch

Lucia Ferrer

Owner, Velocity Cycle · 180 members · Madrid Boutique Cycling

Saturday peak spin always hit the 28-bike class-cap by Thursday. Then 4-6 cancellations would hit inside the 12h window and the block would die at 12% backfill - instructor running at half capacity, no upstream membership conversion. Seekadu's waitlist automation refills at 62% within 4 hours. We've recovered €1.8k/wk in Saturday class revenue + the upstream trial bookings from members who got coveted Sat slots.

62%

Class-cap waitlist refill rate

vs 12% unaddressed

+€1.8k/wk

Saturday class revenue recovered

post-launch

+18%

Sat-peak class density

across spin + HIIT blocks

<60s

Waitlist-to-WhatsApp median

vs 6h email baseline

Priya Chen

Owner + Head Trainer, Forge PT · 780 members · NYC Manhattan (Personal Training Studio)

Attendance-streak crossings (10 / 30 / 90 classes) used to slide past unnoticed. Now the AI fires a WhatsApp at the 30-class streak with a complimentary PT consult + Whoop discount + referral invite. 44% accept the PT consult - that's a $400-1,200 personal training upgrade per acceptance. Referral programme also lifted 14%, mostly from streak-VIP members bringing workout buddies.

44%

PT consult adoption rate

on 30-class streak VIP

+14%

Referral programme lift

streak-VIP cohort

+$38k/qtr

PT upgrade attributed revenue

first quarter

0

Marketing template breaches

since launch

Emma Rhodes

Group Owner, Pulse Group · UK Multi-Site (Birmingham + Manchester + Leeds)

Corporate wellness B2B was our highest-LTV cohort but ran completely manually - HR reports built in Excel, attendance nudges sent by the front-desk team. Seekadu's corporate cohort drip runs Mon-Wed-Fri WhatsApp nudges + monthly HR digest. Annual-unlimited memberships from corporate cohort jumped from 11% to 22% of total. £140k/yr cross-site lift on the highest-margin segment we have.

22%

Annual memberships from corporate

vs 11% pre-launch

+£140k/yr

Corporate cohort revenue lift

across 3 sites

+£68k/yr

Cross-site annualised lift

annual-unlimited tier

100%

PMS attribution captured

per cohort conversion

Ready to put gym marketing automation to work on your Mindbody, Glofox, TeamUp, Wodify, ABC, or MotionSoft?

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FAQ

Gym marketing automation questions, answered.

Everything studio owners + head coaches ask before switching on gym marketing automation.

Book a demo for your gym

Gym marketing automation is the AI lifecycle-trigger layer that turns Mindbody / Glofox / TeamUp / Wodify / ABC Financial / MotionSoft events - trial class booked, week-1 attendance gap, 6-week challenge milestone, 8-week dormant member, class-cap waitlist, birthday cohort, attendance streak crossed, auto-pay decline - into messages on WhatsApp Business API and Instagram DM, the channels members actually reply on. Mailchimp and built-in PMS email reactivation hits 14-18% open with single-digit return. WhatsApp trial-to-paid drip opens at 90%+ inside 30 minutes. AI marketing automation on Seekadu segments by membership tier + class-attendance cadence + dormant cohort + birthday + streak and triggers conversational flows. Sits on top of your gym PMS - never replaces it. Pairs with the gym booking automation hub.

Convert every trial. Win back every churn-risk member. Run birthday VIP + attendance-streak + class-cap waitlist on autopilot.

For boutique gym + studio operators juggling 200-1,000 members across class schedules - Gym marketing automation - runs natively on Mindbody, Glofox, TeamUp, Wodify, ABC Financial, MotionSoft. Converts trial-to-paid on Day-7 WhatsApp the day the trial expires, runs churn-risk 8-week member win-back, class-cap waitlist automation, birthday + attendance-streak VIP, corporate wellness B2B drip, personal training upsell on attendance milestones, and referral-programme activation. Sits on top of Mailchimp / Klaviyo email - never replaces them. PMS-to-CRM enrichment on every class. Meta marketing-template rules hard-coded. GDPR member data retention honoured. Live in 15 minutes.
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