Question 1

What is an AI CRM?

Accepted Answer

An AI CRM - also called an AI-powered CRM or a conversational CRM - is a customer relationship management system that uses AI to capture, enrich, score, and update contacts automatically from conversations across WhatsApp, Instagram, Facebook, email, and website chat. Unlike a traditional CRM where reps type contact details into form fields, an AI CRM treats the conversation itself as the source of truth: it extracts the contact's name, intent, budget, and timing from natural messages using NLP, scores the lead, and pushes a fully-attributed record into the pipeline with the transcript attached. For small business teams especially, the AI CRM replaces manual data entry, lead qualification, and pipeline-stage updates with a single automated workflow.

Question 2

How is Seekadu's AI CRM different from HubSpot, Pipedrive, or Salesforce?

Accepted Answer

Traditional CRMs are built around manual entry - reps type contact details into form fields after a call or email. Seekadu's AI-powered CRM is built around conversations: every WhatsApp, Instagram, or email exchange automatically becomes a CRM contact, enriched with intent and conversation context, scored, and assigned. Records export to Pipedrive, Zoho, Monday, or your CRM via CSV or webhook - Seekadu sits alongside the legacy CRM, replacing manual data entry with conversation-driven automation. For small business teams, Seekadu often replaces the legacy CRM entirely; for larger sales orgs, it acts as the conversational layer feeding the existing CRM.

Question 3

Is Seekadu an AI-powered CRM or a CRM with an AI chatbot bolted on?

Accepted Answer

Both - Seekadu is an AI-powered CRM where the AI chatbot, the omnichannel inbox, and the customer database are the same product, not a third-party chatbot plugged into a legacy CRM. Every conversation across WhatsApp, Instagram, Facebook, email, and your website is captured by the AI chatbot, enriched in real time, scored for intent, and pushed into the pipeline as a fully-attributed CRM record. You don't pay for separate chat and CRM software, and you don't lose context between them - the same AI that talks to your customers writes the record, qualifies the lead, and updates the pipeline stage.

Question 4

Is Seekadu an automated CRM for small business?

Accepted Answer

Yes - Seekadu is the automated CRM for small business teams that can't dedicate a rep to data entry or pay for a Salesforce admin. Setup takes under 15 minutes, no developer is required, and the AI handles contact capture, lead qualification, intent scoring, and pipeline-stage updates automatically. For a small business owner running sales, support, and operations from one phone, the AI CRM replaces the spreadsheet, the half-filled HubSpot trial, and the WhatsApp chat history at once. Pricing starts at €99.99/month with a 14-day free trial - far below a typical small business CRM software stack.

Question 5

Is this an AI CRM software or a conversational CRM platform?

Accepted Answer

It is both. Seekadu is AI CRM software in the sense that the contact database, pipeline, deal management, and reporting all live inside the product - there is no separate CRM to subscribe to. It is a conversational CRM platform in the sense that every record is built from a natural-language conversation, not from a form. Where traditional AI CRM tools layer machine learning on top of manual data entry, Seekadu starts with the conversation, parses it for structured fields (name, intent, budget, timing, channel) using NLP, and produces a CRM record automatically. The same software handles the chatbot, the inbox, the pipeline, and CRM-ready exports (Pipedrive, Zoho, Monday, or your CRM).

Question 6

Which CRMs does Seekadu integrate with natively?

Accepted Answer

Seekadu captures structured contact records ready for export to Pipedrive, Zoho, Monday, or your CRM via CSV or webhook, with custom field mapping. Setup takes about 15 minutes. Every captured contact arrives with the full conversation transcript, channel of origin, intent score, and extracted fields attached.

Question 7

How does the AI extract contact data from conversations?

Accepted Answer

Seekadu's AI parses every inbound message in real time and extracts structured fields - name, phone, email, intent, budget, timing, location, product interest - and maps them to the CRM fields you configure. If a piece of information is missing, the AI naturally asks for it inside the conversation rather than letting a half-empty record land in your pipeline. Reps never type contact details again.

Question 8

What is conversational intent scoring?

Accepted Answer

Intent scoring is a real-time AI score (0-100) assigned to each contact based on conversation signals: budget mentioned, urgency expressed, decision-making language used, channel context, and reply velocity. High-intent contacts are flagged hot and surfaced at the top of the rep queue; low-intent contacts are routed to nurture sequences. Scores update with every new message.

Question 9

How does the AI update the pipeline automatically?

Accepted Answer

You define pipeline-stage rules in plain language - for example, "move to Qualified when budget and timing are captured" or "move to Lost when no reply in 14 days." The AI evaluates every conversation against your rules and updates the CRM stage, owner, and tags automatically. Reps still control the deal manually whenever they want; the AI handles the routine state transitions.

Question 10

How much does Seekadu's AI CRM cost?

Accepted Answer

Three plans: Starter at €99.99/month, Growth at €179.99/month, and Enterprise with custom pricing. Every plan includes the AI CRM, conversation enrichment, intent scoring, automated pipeline updates, and native CRM sync. New customers get a 14-day free trial - cancel anytime before it ends.

Question 11

Is my customer data safe inside Seekadu's AI CRM?

Accepted Answer

Yes - Seekadu is GDPR-compliant, encrypts conversations and CRM records in transit and at rest, and stores your data in EU data centres. You retain full ownership of your customer data: export it, delete it, or revoke processing consent at any time. Sub-processors are listed in the DPA and limited to infrastructure providers (AWS EU regions).

Capability	AI-powered CRM (Seekadu)	Traditional CRM (HubSpot, Pipedrive)	Spreadsheet / notes
Contact capture	Automatic from conversation	Manual entry by rep	Manual entry by rep
Conversation transcript attached	Full transcript on every record	Rep notes only (if written)	Notes only
Intent scoring	Real-time AI score per contact	Static lead-scoring rules	No
Pipeline stage updates	AI auto-updates by your rules	Manual drag-and-drop	Manual cell edits
Multilingual data extraction	30+ languages out of the box	Translation tool needed	Manual translation
Channels covered	WhatsApp, Instagram, Facebook, website	Email + form first-party	Whatever rep remembers
Time per contact	0 seconds (auto)	5-10 minutes of typing	5-10 minutes of typing
Setup time	<15 minutes	Days to weeks (mapping + training)	Immediate (but unscalable)

AI CRM with AI chatbot
- every conversation becomes a tracked customer.

Customers

What is an AI CRM?

What you get with Seekadu's AI-powered CRM

What does the AI CRM do for your business?

Pipeline auto-updated from every conversation.

Where do your CRM contacts actually come from?

What your AI-powered CRM actually does

Auto-captures every contact

AI conversation enrichment

One record per customer

Part of an all-in-one platform

How does an AI-powered CRM compare to a traditional CRM or spreadsheet?

Simple, transparent pricing

AI CRM built for your industry

Common questions about AI CRM software

Your pipeline is already in WhatsApp.
Get it into your CRM.

AI CRM with AI chatbot - every conversation becomes a tracked customer.

Customers

What you get with Seekadu's AI-powered CRM

What does the AI CRM do for your business?

Pipeline auto-updated from every conversation.

Where do your CRM contacts actually come from?

What your AI-powered CRM actually does

Auto-captures every contact

AI conversation enrichment

One record per customer

Part of an all-in-one platform

How does an AI-powered CRM compare to a traditional CRM or spreadsheet?

Simple, transparent pricing

AI CRM built for your industry

Common questions about AI CRM software

What is an AI CRM?

How is Seekadu's AI CRM different from HubSpot, Pipedrive, or Salesforce?

Is Seekadu an AI-powered CRM or a CRM with an AI chatbot bolted on?

Is Seekadu an automated CRM for small business?

Is this an AI CRM software or a conversational CRM platform?

Which CRMs does Seekadu integrate with natively?

How does the AI extract contact data from conversations?

What is conversational intent scoring?

How does the AI update the pipeline automatically?

How much does Seekadu's AI CRM cost?

Is my customer data safe inside Seekadu's AI CRM?

Which channels does Seekadu support?

Is my industry supported?

Which workflows are included?

Are there real conversation examples I can browse?

Your pipeline is already in WhatsApp.Get it into your CRM.

AI CRM with AI chatbot
- every conversation becomes a tracked customer.

Your pipeline is already in WhatsApp.
Get it into your CRM.