Healthcare appointment automation
- capture every booking, recover every slot
AI booking system for healthcare - captures every patient appointment across WhatsApp, SMS, your patient portal, and Instagram. Live EHR sync to Athenahealth, Epic, Cerner, NextGen, SimplePractice, Tebra. Patient booking chatbot, 24h + 2h reminders, waitlist auto-promote. HIPAA BAA / GDPR DPA - PHI encrypted in transit and at rest. Never diagnoses.
Patel Family Practice
Replied in 38 seconds · 22:14
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Front desk on hold 6+ hrs/day
60-70% of the receptionist's day is repeat phone calls - insurance, hours, appointments, refills
After-hours bookings drop
38% of patient messages arrive after 9-to-5 - yours ring to voicemail and book at the practice next door
15-30% no-show rate
Without same-channel 24h + 2h reminders, the baseline holds and clinical hours bleed
Recalls fall through
Annuals, 6-month dental, yearly derm checks - patients drift if no one DMs them on the due date
Trusted by businesses already using Seekadu
What a 24-hour booking cycle looks like with healthcare appointment automation.
The same DMs and texts arrive. The difference is what happens when your front desk is checking in a Tuesday-morning patient and a new patient at 22:14 wants to book a check-up.
Without Seekadu
New-patient DM → voicemail
"Looking for a check-up - take BlueCross?" - phone rings to voicemail. They book at the practice that picks up first.
Without Seekadu
New-patient DM → voicemail
"Looking for a check-up - take BlueCross?" - phone rings to voicemail. They book at the practice that picks up first.
With Seekadu
Booked + insurance verified
AI verifies BlueCross, books Tuesday 10:00 with Dr. Patel, sends intake forms. Patient feels handled.
Without Seekadu
Insurance call eats the morning
"Do you take Aetna PPO?" - 12-minute call. Multiply by 8 calls a morning. Front desk never reaches the patient at the desk.
Without Seekadu
Insurance call eats the morning
"Do you take Aetna PPO?" - 12-minute call. Multiply by 8 calls a morning. Front desk never reaches the patient at the desk.
With Seekadu
Insurance answered in seconds
AI checks Aetna PPO against the accepted list, quotes the co-pay band, books the consult. Front desk is freed to greet in-person patients.
Without Seekadu
Reminder never sent
Wednesday afternoon appointment - no reminder. Patient forgot. $120 of clinical hour bleeds. Schedule disruption ripples.
Without Seekadu
Reminder never sent
Wednesday afternoon appointment - no reminder. Patient forgot. $120 of clinical hour bleeds. Schedule disruption ripples.
With Seekadu
Reminder sent + confirmed
AI WhatsApped 24h + 2h before. Patient confirmed both. Showed up on time. Schedule held.
Without Seekadu
Cancellation = empty slot
Patient cancels at 06:00. The slot sits unsold all morning. $150 of clinical revenue evaporates.
Without Seekadu
Cancellation = empty slot
Patient cancels at 06:00. The slot sits unsold all morning. $150 of clinical revenue evaporates.
With Seekadu
Waitlist auto-promote
AI releases the slot to the EHR instantly, offers it to the top of the waitlist on WhatsApp. First reply gets it. Slot refilled before 09:00.
Want this 24-hour cycle for your practice?
What your AI booking system for healthcare actually knows.
Plug into Athenahealth, Epic, Cerner, NextGen, Practice Fusion, SimplePractice, or Tebra. Healthcare appointment automation pulls your live appointment calendar, accepted insurance list, recall cadences, and cancellation rules - and books every patient safely, in any language, with strict clinical guardrails. Multi-clinician practices see every consult in one queue with per-specialty routing, and patient chat history stays in your data region (HIPAA BAA / GDPR DPA by default).
Live appointment calendar
Real-time EHR feed (Athenahealth, Epic, Cerner, NextGen, Practice Fusion, SimplePractice, Tebra) - never books an unavailable slot.
Insurance carriers + plans
Accepted carriers (BlueCross, Aetna, UHC, Medicare, Medicaid, NHS, НЗОК), co-pay bands per consult type, self-pay rates.
Recall + referral cadence
Per-specialty cadence (primary care annual, dental 6-month, dermatology yearly), specialist referral follow-through tracking.
Reminders + waitlist
24h + 2h same-channel reminders, cancellation rules per consult type, waitlist auto-promote on slot release.
Compliance + safety
HIPAA BAA, GDPR DPA, never diagnose, never recommend treatment, always escalate clinical questions, 911 / 112 / 988 fallback.
Seekadu AI
Trained
Appointment calendar
Real-time EHR
Clinician roster
GP · Derm · Cardio · Peds
Insurance carriers
Aetna · BCBS · UHC · Cigna
Recall cadence
GP · Derm · Cardio · Peds
Reminders
24h + 2h
Cancellation policy
Per consult type
Triage protocol
L1-L4 triage
HIPAA / GDPR
BAA + DPA signed
Every booking moment - automated.
From a 22:14 new-patient DM to an 08:00 cancellation auto-refill - healthcare appointment automation handles every booking moment, in your practice's voice and your patient's language.
New-patient bookings captured the moment they DM.
A new patient WhatsApps your practice at 22:14 asking to book a routine check-up. Without healthcare appointment automation the message sits until 09:00 - by then they've booked at the practice across town. The AI verifies insurance against your accepted list, books the consult against your EHR's live calendar, and sends intake forms in the same thread.
- Captures new-patient enquiries 24/7 across WhatsApp, SMS, patient portal, website
- Verifies insurance carrier + plan against your accepted list - flags self-pay vs covered
- Books the first consultation in your EHR (Athenahealth, Epic, Cerner, NextGen, SimplePractice)
- Sends conversational intake forms (lifts completion 40% → 70-80%, Phreesia 2024)
- Never diagnoses, always escalates clinical questions to a clinician
New patient booked · Insurance verified · Intake forms sent · EHR synced
Where does your healthcare appointment automation live?
How healthcare appointment automation moves bookings + no-shows + recalls.
Outcome ranges modelled on our pilot practices and published industry benchmarks (Phreesia, Solv, MGMA, BMC Health Services Research, Solutionreach).
Lift in new-patient bookings from after-hours WhatsApp + SMS coverage
No-show rate reduction with 24h + 2h same-channel reminders
Recall on-time rate with WhatsApp / SMS nudges on the due date
12-15 hrs/wk
Front-desk time recovered per clinician
<60s
Median end-to-end DM-to-booked appointment time
0
Safety incidents across pilot practices
8+ lang
Auto-detected from the patient's first message
What practices on Seekadu typically see.
Illustrative profiles modelled on real outcome ranges across our pilot practices - names and exact figures composite, not individual customer quotes.
Dr. Priya Patel
Owner, Patel Family Practice · 4 providers · Birmingham
Our intake used to lose the after-hours new patient. Healthcare appointment automation books, verifies, and the schedule fills itself. Zero safety incidents in 14 months - and the front desk got 12 hours a week of their lives back.
+38%
New-patient bookings
month one
12 hrs/wk
Front-desk time recovered
per clinician
0
Safety incidents
14 months
15 min
Setup
to first booking
Dr. Marcus Chen
Owner, Lakeside Mental Health · 8 providers · Seattle
Mental-health no-shows used to be 25%. Same-channel 24h + 2h reminders cut it to 9%. Behavioural-health no-shows are the worst category in healthcare - and we beat the baseline in 8 weeks.
−64%
No-show rate
25% → 9%
+$2.3k/wk
Protected clinical revenue
recovered slots
988
Fallback always given
for crisis lines
HIPAA
BAA signed
compliant
Dr. Karim Reza
Owner, Eye Clinic · 3 providers · Birmingham
Specialist referrals used to fall through. Now the AI confirms the referral was followed through, books the consult, and the GP sees the full thread. Follow-up completion up 28%.
+28%
Follow-up completion
post-AI
94%
Referrals tracked
end-to-end
100%
EHR logging
all bookings
+£11k
Recovered revenue
first 90d
Dr. Marc Reyes
Owner, Riverside Family Clinic · 12 providers · Madrid
Recall campaigns alone paid for Seekadu in 60 days. Patients used to drift after the annual. Now they get a WhatsApp on the due date and 47% book within the week.
+47%
Recall on-time rate
90 days
−72%
Friday refill calls
5pm spike
100%
Recall logging
patient record
0
Missed recalls
since launch
Dr. Anna Petrova
Co-owner, Sunshine Paediatrics · 6 providers · Sofia
Parents DM at all hours about appointments and symptoms. The AI books, escalates clinical questions to on-call, and 112 fallback is always given for severe symptoms. Paediatric guardrails active on every conversation.
100%
Paediatric guardrails
active on every chat
0
Misdiagnosis
12 months
8 lang
Auto-detected
for parents
<15min
On-call response
emergencies
Dr. Priya Patel
Owner, Patel Family Practice · 4 providers · Birmingham
Our intake used to lose the after-hours new patient. Healthcare appointment automation books, verifies, and the schedule fills itself. Zero safety incidents in 14 months - and the front desk got 12 hours a week of their lives back.
+38%
New-patient bookings
month one
12 hrs/wk
Front-desk time recovered
per clinician
0
Safety incidents
14 months
15 min
Setup
to first booking
Dr. Marcus Chen
Owner, Lakeside Mental Health · 8 providers · Seattle
Mental-health no-shows used to be 25%. Same-channel 24h + 2h reminders cut it to 9%. Behavioural-health no-shows are the worst category in healthcare - and we beat the baseline in 8 weeks.
−64%
No-show rate
25% → 9%
+$2.3k/wk
Protected clinical revenue
recovered slots
988
Fallback always given
for crisis lines
HIPAA
BAA signed
compliant
Dr. Karim Reza
Owner, Eye Clinic · 3 providers · Birmingham
Specialist referrals used to fall through. Now the AI confirms the referral was followed through, books the consult, and the GP sees the full thread. Follow-up completion up 28%.
+28%
Follow-up completion
post-AI
94%
Referrals tracked
end-to-end
100%
EHR logging
all bookings
+£11k
Recovered revenue
first 90d
Dr. Marc Reyes
Owner, Riverside Family Clinic · 12 providers · Madrid
Recall campaigns alone paid for Seekadu in 60 days. Patients used to drift after the annual. Now they get a WhatsApp on the due date and 47% book within the week.
+47%
Recall on-time rate
90 days
−72%
Friday refill calls
5pm spike
100%
Recall logging
patient record
0
Missed recalls
since launch
Dr. Anna Petrova
Co-owner, Sunshine Paediatrics · 6 providers · Sofia
Parents DM at all hours about appointments and symptoms. The AI books, escalates clinical questions to on-call, and 112 fallback is always given for severe symptoms. Paediatric guardrails active on every conversation.
100%
Paediatric guardrails
active on every chat
0
Misdiagnosis
12 months
8 lang
Auto-detected
for parents
<15min
On-call response
emergencies
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Healthcare appointment automation across WhatsApp, SMS, your patient portal, and Instagram - live EHR sync to Athenahealth, Epic, Cerner, NextGen, SimplePractice, Tebra. Works on top of your EHR, never replaces it. HIPAA BAA / GDPR DPA compliant by default.
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