Social media for healthcare
- wellness-Reel-to-consult, triaged in 60 seconds
Social media for healthcare that turns wellness Reel comments, Story replies on procedure-explainer content, and inbound patient DMs into triaged consult bookings on the right clinician calendar. Replies inside 60 seconds with the clinical disclaimer + consult-package + insurance check + 5-Q triage. Converts wellness-Reel-to-consult at 18-28% vs 1-2% public-only, Story-reply-to-consult at 22-32% inside the 24h window. Auto-triages 84% of patient inbound; escalates severe-symptom + emergency-keyword DMs to a human on-call clinician inside 5 minutes. Runs HIPAA-equivalent posture with BAA on US annual plans + GDPR DPA on EU plans. Never diagnoses. Multilingual across 30+ languages. Pairs with WhatsApp Business API for post-procedure check-ins.
Reyes Dermatology
Triaged in 58 sec · 22:31 Fri
Powered by seekadu
Patient DMs answered Monday morning
Wellness Reel hits 50k views Friday night, patient DMs flood in, front desk replies Monday at 11:00 - patient already booked across town
Urgent inbound buried under cosmetic enquiries
Chest-pain DMs and severe-symptom inbound get buried under Botox + Invisalign enquiries - front desk can't triage in real-time
Multilingual patient DMs scramble
Patients DM in 30+ languages - front desk replies in English only, 40%+ of multilingual patients drop off
Clinical disclaimer + HIPAA posture chaos
Front desk DMs lack clinical disclaimer; PHI flows over unencrypted Instagram DMs; no BAA / DPA paper trail
Trusted by businesses already using Seekadu
What a Tue-to-Mon patient-IG-led clinic week looks like with healthcare Instagram automation on the line.
The same wellness Reels, Story drops, and patient education broadcasts fire. The difference is what happens when 300 patient DMs land at 22:30 Fri and your front desk is closed until Monday 09:00.
Without Seekadu
Tuesday wellness Reel drop → cold engagement
Tuesday hyperpigmentation Reel hits 40k views, patient comments + Story replies stack up. Front desk is busy with in-clinic patients; engagement converts to bookings 8-14 days later, often to competitors via Healthgrades.
Without Seekadu
Tuesday wellness Reel drop → cold engagement
Tuesday hyperpigmentation Reel hits 40k views, patient comments + Story replies stack up. Front desk is busy with in-clinic patients; engagement converts to bookings 8-14 days later, often to competitors via Healthgrades.
With Seekadu
Segmented patient triage DM in 60 sec
Reel webhook fires the triage DM with clinical disclaimer + consult-package + insurance check + 5-Q intake. Routes by symptom acuity + insurance + multilingual + new-vs-returning patient to the right clinician calendar with intake context tagged in CRM.
Without Seekadu
Friday-night patient DM surge → Monday reply
Friday-night wellness Reel hits 80k views, 300 patient DMs land between 19:00 and 02:00. Front desk closed. Patients book across town over the weekend.
Without Seekadu
Friday-night patient DM surge → Monday reply
Friday-night wellness Reel hits 80k views, 300 patient DMs land between 19:00 and 02:00. Front desk closed. Patients book across town over the weekend.
With Seekadu
Patient triage DM in 60 sec · 5-min emergency escalation
Patient inbound webhook fires triage DM with clinical disclaimer in 60 sec. Severe-symptom + emergency-keyword DMs escalate to on-call clinician in 5 min. Routine DMs route to the right clinician calendar with intake + insurance pre-collected.
Without Seekadu
Saturday education broadcast → flat conversion
Saturday patient education broadcast goes out generic - no segmentation by cohort, no clinical disclaimer on AI responses, patient replies to the broadcast get buried in the same Monday inbox.
Without Seekadu
Saturday education broadcast → flat conversion
Saturday patient education broadcast goes out generic - no segmentation by cohort, no clinical disclaimer on AI responses, patient replies to the broadcast get buried in the same Monday inbox.
With Seekadu
Segmented broadcast + triage tree on replies
Patient education broadcast segments by cohort (new-patient orientation, post-op, wellness recall, chronic-condition) with clinician-reviewed clinical disclaimer. Patient replies route back through the triage tree to the right clinician calendar.
Without Seekadu
Monday post-procedure check-in falls flat
Monday post-procedure check-ins are a paper checklist - sometimes called Day 7, sometimes Day 14, rarely Day 30. Red-flag responses (severe pain, fever, bleeding) get missed; patients show up to ER instead.
Without Seekadu
Monday post-procedure check-in falls flat
Monday post-procedure check-ins are a paper checklist - sometimes called Day 7, sometimes Day 14, rarely Day 30. Red-flag responses (severe pain, fever, bleeding) get missed; patients show up to ER instead.
With Seekadu
Post-op DM cadence with red-flag escalation
Post-procedure DM fires at 24h / 72h / 7-day / 30-day with structured pain-scale + swelling + medication adherence Qs. Red-flag responses escalate to clinician inside 5 min with same-day adjustment slot queued. Multilingual replies in patient's language.
Want this Tue-to-Mon for your practice?
What your social media for healthcare actually knows.
Plug into Instagram Business + FB Page + your EHR (Epic, Cerner, eClinicalWorks, NextGen, Athena, Practice Fusion, Allscripts, Kareo, DrChrono) + clinician calendars + insurance taxonomy. Healthcare Instagram automation reads Instagram Graph API comment + Story-reply + DM + mention webhooks - segments by symptom acuity, insurance, multilingual cohort, new-vs-returning patient - and triggers triaged consult flows on Instagram DM, Facebook Messenger, WhatsApp Business API, website widget, and Business Page. Ties every send back to per-Reel + per-Story + per-creator UTM + attributed booked consult. HIPAA-equivalent posture with BAA on US annual plans + GDPR DPA on EU plans.
Patient IG inbound webhooks
Live read from Instagram Graph API + Facebook Page - comment_created, dm_received, story_reply_received, mention_received. Triage tree reads symptom acuity + insurance + language signal.
Clinician calendar mapping
EHR clinician calendar feed - Epic, Cerner, eClinicalWorks, NextGen, Athena, Practice Fusion, Allscripts, Kareo, DrChrono. Routes by procedure interest + insurance + clinician preference + locale.
BAA / HIPAA-equivalent posture
Business Associate Agreement on US annual plans · GDPR DPA on EU annual plans · clinical disclaimer fires on every patient-facing AI response · PHI never leaves encrypted patient record · clinician escalation for clinical Qs.
Multilingual patient cohort
6-language coverage (EN, PT, ES, FR, ZH, RU, AR, BG). Clinical disclaimer + clinician routing in patient's language. Bilingual clinician escalation queue for complex multilingual cases inside 5 min.
Per-Reel + per-Story UTM
Per-post + per-Story-slide + per-creator UTM tagging. Consult attribution tied back to the exact Reel / Story / collab with cohort + insurance + clinician breakdown. ZocDoc + Healthgrades + Vitals + RateMDs cross-link.
Seekadu AI
Trained
Patient inbound DMs
IG Graph API
Story replies
24h-window flow
Triage tree
Routine → urgent
Clinician calendars
EHR sync
BAA / HIPAA-equiv
Annual plans
Multilingual
30+ languages
Per-Reel UTM
DM → booked consult
Wellness Reels
Buy · Compare · Lurk
Every patient Instagram intent - triaged + routed to the right clinician.
From a Tuesday wellness Reel comment to a 24h Story reply to a Friday-night "any same-day slots?" patient DM - healthcare Instagram automation handles every patient intent moment with clinical disclaimer + 5-Q triage + per-Reel UTM attribution + clinician calendar sync.
Patient DM triaged in 60 sec - routed to the right clinician calendar.
A prospective patient DMs after seeing a wellness Reel at 22:30 Fri: "what does the consult cost? do you take Aetna?" Your front desk replies Monday at 11:00 - by then the patient booked across town. Healthcare Instagram automation fires inside 60 seconds with the clinical disclaimer, consult-package range, insurance accepted, and 5 short triage Qs. Routes to the right clinician calendar with intake context tagged in the CRM. Severe-symptom inbound (emergency keywords) escalates to a human on-call clinician inside 5 minutes.
- Instagram Graph API DM webhook → 60-sec triage reply with clinical disclaimer
- 5-Q intake (chief complaint, duration, prior treatment, allergies, preferred clinician)
- Routes by symptom acuity + insurance + multilingual + new-vs-returning patient
- Severe-symptom / emergency keyword escalation to human on-call clinician in 5 min
- Patient-inbound-to-consult conversion 18-28% vs 1-2% public-comment-only baseline
Reel DM → triage → consult booked · Dr Lin Wed 18:30 · Aetna verification queued · CRM intake tagged
Where does your social media for healthcare live?
How social media for healthcare moves patient-inbound + Story-reply + post-procedure check-in conversion.
Illustrative - outcome ranges modelled on our pilot healthcare practices and published benchmarks (Meta Business, ZocDoc, Healthgrades). Individual results vary. Never a clinical claim.
Wellness-Reel-to-consult conversion on engaged patient threads (vs 1-2% public-comment baseline)
Story-reply-to-consult conversion inside the 24h Instagram Story window
Patient inbound DM auto-triage rate (5-min clinician escalation on severe + emergency-keyword DMs)
<60 sec
Median patient DM triage reply time (vs Monday-morning front desk baseline)
+€96k-€280k
Attributed quarterly patient-IG-led consult revenue at pilot practices
0
Missed urgent / red-flag escalations since launch
92%
Same-language patient reply rate across 6-language multilingual coverage
What patient-IG-led practices on Seekadu typically see.
Illustrative composite profiles modelled on real outcome ranges across our pilot healthcare practices - names and exact figures composite, not individual customer quotes. Never a clinical claim.
Dr Aurora Reyes
Owner, Reyes Dermatology · 4 providers · Madrid
Our hyperpigmentation Reels were doing 50k views, the DMs would flood in, and front desk would reply Monday morning. Patients had booked across town by then. Seekadu replies in 60 seconds with the clinical disclaimer + insurance check + 5-Q triage. Wellness-Reel-to-consult conversion moved 38% - and zero clinical questions get answered by the AI; every one routes to me.
+38%
Wellness-Reel-to-consult conversion
same Reel + Story output
<60 sec
Median DM triage reply time
vs Monday-morning front desk baseline
0
Clinical questions answered by AI
100% clinician escalation
15 min
Setup
to first DM-to-booked-consult
Dr Klaus Hartmann
Clinical Lead, Hartmann Orthodontics · 8 providers · Berlin
Invisalign Reel comments and Story replies were a black hole - 24h Story window would close before front desk caught up. We were missing 70% of high-intent enquiries. Seekadu DMs back inside 60 seconds with the clinical disclaimer + consult-package + 3D-imaging note. Story-reply-to-consult sits at 31%. Insurance verification queued automatically.
31%
Story-reply-to-consult conversion
inside 24h window
+64%
DMs answered inside 60 sec
vs 22% pre-launch
+€96k
Attributed quarterly Invisalign revenue
Story-reply flow alone
0
Missed 24h-window replies
since launch
Dr Priya Mehta
Medical Director, Concierge Health NYC · 3 providers
Patient inbound DMs were eating 4 hours of front desk time per day - and the genuinely urgent ones (chest pain, severe headache) were buried under cosmetic enquiries. Seekadu auto-triages 84% of patient inbound, routes routine bookings to the calendar, and escalates emergency-keyword DMs to my on-call line inside 5 minutes. Zero missed urgent flags since launch.
84%
Patient inbound DM auto-triage
without front desk touch
5 min
Clinician escalation SLA
emergency-keyword DMs
0
Missed urgent flags
since launch
-72%
Front desk time on social inbound
vs pre-launch
Dr Inês Coelho
Founder, Coelho Multilingual Clinic · 12 providers · Lisbon
We serve patients in 30+ languages - Portuguese, Spanish, English, French, Mandarin, Russian - and our IG DMs were a multilingual scramble. Seekadu replies in the patient's language with the clinical disclaimer + clinician routing in the same language. 92% same-language reply rate. The 8% we escalate hit a bilingual clinician inside 5 min.
92%
Same-language patient reply rate
6-language coverage
6
Patient languages supported
EN, PT, ES, FR, ZH, RU
+44%
Multilingual patient consult bookings
vs English-only pre-launch
5 min
Bilingual clinician escalation SLA
complex multilingual cases
Liam Sutherland
Practice Manager, Sutherland Ortho · 6 providers · London
Post-procedure check-ins used to be a paper checklist - sometimes called Day 7, sometimes called Day 14, rarely Day 30. Seekadu DMs the patient at 24h / 72h / 7-day / 30-day with the pain-scale + swelling + medication adherence questions. Red-flag responses (severe pain, fever, bleeding) escalate to clinician inside 5 min. 100% red-flag detection. Zero missed escalations.
100%
Post-op red-flag detection rate
since launch
0
Missed post-op escalations
across surgical patients
+48%
Patient adherence to post-op protocol
vs paper checklist baseline
5 min
Clinician escalation SLA
red-flag post-op responses
Dr Aurora Reyes
Owner, Reyes Dermatology · 4 providers · Madrid
Our hyperpigmentation Reels were doing 50k views, the DMs would flood in, and front desk would reply Monday morning. Patients had booked across town by then. Seekadu replies in 60 seconds with the clinical disclaimer + insurance check + 5-Q triage. Wellness-Reel-to-consult conversion moved 38% - and zero clinical questions get answered by the AI; every one routes to me.
+38%
Wellness-Reel-to-consult conversion
same Reel + Story output
<60 sec
Median DM triage reply time
vs Monday-morning front desk baseline
0
Clinical questions answered by AI
100% clinician escalation
15 min
Setup
to first DM-to-booked-consult
Dr Klaus Hartmann
Clinical Lead, Hartmann Orthodontics · 8 providers · Berlin
Invisalign Reel comments and Story replies were a black hole - 24h Story window would close before front desk caught up. We were missing 70% of high-intent enquiries. Seekadu DMs back inside 60 seconds with the clinical disclaimer + consult-package + 3D-imaging note. Story-reply-to-consult sits at 31%. Insurance verification queued automatically.
31%
Story-reply-to-consult conversion
inside 24h window
+64%
DMs answered inside 60 sec
vs 22% pre-launch
+€96k
Attributed quarterly Invisalign revenue
Story-reply flow alone
0
Missed 24h-window replies
since launch
Dr Priya Mehta
Medical Director, Concierge Health NYC · 3 providers
Patient inbound DMs were eating 4 hours of front desk time per day - and the genuinely urgent ones (chest pain, severe headache) were buried under cosmetic enquiries. Seekadu auto-triages 84% of patient inbound, routes routine bookings to the calendar, and escalates emergency-keyword DMs to my on-call line inside 5 minutes. Zero missed urgent flags since launch.
84%
Patient inbound DM auto-triage
without front desk touch
5 min
Clinician escalation SLA
emergency-keyword DMs
0
Missed urgent flags
since launch
-72%
Front desk time on social inbound
vs pre-launch
Dr Inês Coelho
Founder, Coelho Multilingual Clinic · 12 providers · Lisbon
We serve patients in 30+ languages - Portuguese, Spanish, English, French, Mandarin, Russian - and our IG DMs were a multilingual scramble. Seekadu replies in the patient's language with the clinical disclaimer + clinician routing in the same language. 92% same-language reply rate. The 8% we escalate hit a bilingual clinician inside 5 min.
92%
Same-language patient reply rate
6-language coverage
6
Patient languages supported
EN, PT, ES, FR, ZH, RU
+44%
Multilingual patient consult bookings
vs English-only pre-launch
5 min
Bilingual clinician escalation SLA
complex multilingual cases
Liam Sutherland
Practice Manager, Sutherland Ortho · 6 providers · London
Post-procedure check-ins used to be a paper checklist - sometimes called Day 7, sometimes called Day 14, rarely Day 30. Seekadu DMs the patient at 24h / 72h / 7-day / 30-day with the pain-scale + swelling + medication adherence questions. Red-flag responses (severe pain, fever, bleeding) escalate to clinician inside 5 min. 100% red-flag detection. Zero missed escalations.
100%
Post-op red-flag detection rate
since launch
0
Missed post-op escalations
across surgical patients
+48%
Patient adherence to post-op protocol
vs paper checklist baseline
5 min
Clinician escalation SLA
red-flag post-op responses
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Clinic owner + practice manager questions, answered.
Everything healthcare practices ask before switching on social media for healthcare - HIPAA posture, triage routing, clinician escalation, multilingual coverage.
Book a demo for your practice →Triage in 60 seconds. Route every patient DM. Run post-op check-ins on autopilot.
Social media for healthcare - runs natively on Instagram, Facebook, WhatsApp, your EHR, and clinician calendars. Replies to every wellness Reel comment + Story reply + patient inbound DM + post-procedure check-in + multilingual enquiry inside 60 seconds with the clinical disclaimer + 5-Q triage + insurance check + clinician calendar routing. Converts wellness-Reel-to-consult at 18-28% vs 1-2%, Story-reply-to-consult at 22-32% inside the 24h window. Auto-triages 84% of patient inbound. 5-min clinician escalation on emergency-keyword DMs. HIPAA-equivalent posture with BAA on US annual plans + GDPR DPA on EU plans. Never diagnoses. Live in 15 minutes.
14-day free trial, credit card required.
14-day pilot · BAA available · Live in 15 minutes
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