AI chatbot for restaurants
- reservations, allergens, no-shows handled 24/7
AI chatbot for restaurants - handles reservations, allergen Q&A, no-show recovery, group bookings, and NYE / Valentine's surge across WhatsApp, Instagram, your website widget, and Business Page. Restaurant chatbot software with live sync to OpenTable, Resy, SevenRooms, Square, Toast. 40-60% no-show reduction. Live in 15 minutes.
Bistro Marlowe
Replied in 38 seconds · 22:00 Wed
Powered by seekadu
Phone rings off the hook 19:00-21:30
Friday peak - maître d' is seating, eighth caller hangs up, reservation goes to the place next door
Allergen anxiety in the inbox
Severe-allergy DMs sit unread, kitchen doesn't see them in time, one wrong dish destroys 14 years of trust
15-30% no-show rate on Fri/Sat
Without same-channel 24h + 2h reminders, the baseline holds and Friday-night covers bleed
NYE / V-Day surge crushes staff
4-8x normal inbound on the year's biggest nights - adding staff doesn't scale, but the chatbot does
Trusted by businesses already using Seekadu
What a Friday peak looks like with an AI chatbot for restaurants on the line.
The same DMs and walk-ins arrive. The difference is what happens when the maître d' is seating a party of 4 and a couple at 19:42 WhatsApps about a nut allergy.
Without Seekadu
Phone → voicemail
"Two for 21:00 tonight?" - phone rings out, maître d' can't pick up. Couple books at the place next door.
Without Seekadu
Phone → voicemail
"Two for 21:00 tonight?" - phone rings out, maître d' can't pick up. Couple books at the place next door.
With Seekadu
DM → booked in 38s
Couple WhatsApps instead. AI checks OpenTable, books 21:00 table for 2. Host stand stays on the floor.
Without Seekadu
Nut allergy missed by kitchen
Severe nut allergy DM lands at 14:30. Kitchen never sees it. Course goes out with pesto. Allergic reaction. Trust shattered.
Without Seekadu
Nut allergy missed by kitchen
Severe nut allergy DM lands at 14:30. Kitchen never sees it. Course goes out with pesto. Allergic reaction. Trust shattered.
With Seekadu
Allergen flagged in real time
AI reads allergen matrix, flags nut allergy to kitchen + maître d' in the inbox, chef confirms direct before service.
Without Seekadu
Party of 8 vanishes
Reservation for 8 at 20:30 doesn't show. Saturday-night table sits empty 45 minutes. Worst-case revenue loss.
Without Seekadu
Party of 8 vanishes
Reservation for 8 at 20:30 doesn't show. Saturday-night table sits empty 45 minutes. Worst-case revenue loss.
With Seekadu
Deposit held → diners show
AI captured £25/head deposit on booking. Party shows on time. Deposit released to card on arrival.
Without Seekadu
NYE enquiry slips through
DM at 23:50 about NYE prix fixe. Maître d' shut for the night. Enquiry sits till Monday. Diner books elsewhere.
Without Seekadu
NYE enquiry slips through
DM at 23:50 about NYE prix fixe. Maître d' shut for the night. Enquiry sits till Monday. Diner books elsewhere.
With Seekadu
Surge mode books NYE in 60s
AI quotes NYE prix fixe + deposit, captures £400 deposit in-thread, books the cover. Maître d' sees it Monday morning, fully booked.
Want this Friday cycle for your restaurant?
What your AI chatbot for restaurants actually knows.
Plug into OpenTable, Resy, SevenRooms, Tock, Toast Tables, Square, or Lavu. Restaurant chatbot software pulls your live floor plan, allergen matrix, service windows, deposit rules, cancellation policy, regulars list, and surge calendar - and books every diner safely, in any language. Multi-location groups see every cover in one queue with per-location routing; allergen + dietary captured in chat sync to the PMS automatically and to the kitchen in real time.
Live reservation book
Real-time PMS feed (OpenTable, Resy, SevenRooms, Tock, Toast Tables) - never books a table that isn't open.
Allergen + dietary matrix
Per-dish allergen flags (nut, dairy, gluten, shellfish, sesame, soy), vegan / vegetarian / gluten-free / halal / kosher menu options.
Deposit + cancellation rules
Per-party deposit threshold (6+ dinner, 8+ brunch), card-on-file holds, cancellation windows + refund logic.
Private-events + prix fixe
Menu type + minimum spend + service window per event format, qualifying flow + auto-routing to events lead.
Surge service mode
NYE / Valentine's / Mother's Day prix fixe pricing, set menus, stricter cancellation, deposit thresholds.
Seekadu AI
Trained
Reservation book
Real-time PMS
Floor plan
Lunch · Dinner · Tasting · Private
Allergen matrix
Per-dish
Deposit rules
Party 6+
Reminders
24h + 2h
Private events
Min spend
Surge service
NYE / V-Day
Regulars + loyalty
First-look
Every front-of-house moment - automated.
From a 19:42 nut-allergy DM to an NYE-night surge - restaurant chatbot software handles every conversation type in your service voice and your diner's language.
Friday-night DM → booked cover in under 60 seconds.
Friday 19:42, the phone is ringing and the maître d' is seating a party of 4. The eighth caller hangs up. An AI chatbot for restaurants handles the same enquiry on WhatsApp or Instagram - checks live availability in OpenTable, Resy, SevenRooms, or Toast Tables, captures party + dietary + occasion, books the table, writes back to your PMS, and confirms on the same channel the diner messaged from.
- Live read on OpenTable, Resy, SevenRooms, Tock, Toast Tables - never books a table that isn't open
- Party-size aware: dietary requirements, allergies, anniversary or birthday captured in chat
- 24/7 across WhatsApp, Instagram DM, website widget, Business Page
- Writes confirmed cover back to PMS with guest + party + notes + channel source
- Same-channel confirmation - diner doesn't switch app, browser, or email inbox
DM-to-booked · 38 seconds · PMS synced · Anniversary flagged
Where does your AI chatbot for restaurants live?
How an AI chatbot for restaurants moves covers + no-shows + allergen safety.
Illustrative - outcome ranges modelled on our pilot restaurants and published industry benchmarks (OpenTable, Resy, SevenRooms, Toast). Individual results vary.
Lift in Friday-night reservations from after-hours WhatsApp + Instagram DMs
No-show rate reduction with 24h + 2h same-channel reminders
Allergen incidents across pilot restaurants in 14 months
$2.3k-$4.1k/wk
Revenue protected at 60-cover restaurants
<60s
Median DM-to-booked reservation time
4-8x
NYE-night inbound handled without added staff
8+ lang
Auto-detected for tourist + international diners
What restaurants on Seekadu typically see.
Illustrative profiles modelled on real outcome ranges across our pilot restaurants - names and exact figures composite, not individual customer quotes.
James Marlowe
Owner-Chef, Bistro Marlowe · 48 covers · London
Friday phone used to ring off the hook and the host was seating instead of answering. Now WhatsApp + Instagram capture the overflow. Reservations up 34%, no-shows down to single digits.
+34%
Friday-night reservations
after-hours channels
−63%
No-show rate
22% → 8%
+£8.2k/wk
Revenue recovered
first 90 days
15 min
Setup
to first booking
Théo Beaumont
Owner-Chef, Le Comptoir Bleu · 72 covers · Lyon
Private-events enquiries used to sit in a static form for 48 hours. The chatbot qualifies budget + party + menu in 60 seconds, sends the brochure, and Sarah closes 35% more events.
3.4x
Event enquiry conversion
vs static form
<60s
Median qualify-to-routed
event enquiries
+€18k/mo
Event revenue lift
post-AI
0
Missed enquiries
since launch
Sofia Olivera
Owner, Casa Olivera · 36 covers · Barcelona
Saturday large-party no-shows were the worst service moment of the week. Deposit-on-hold killed them. NYE surge handled with no extra staff - the chatbot just took the inbound.
−83%
Large-party no-shows
30% → <5%
+$3.1k/wk
Recovered from deposits
Saturday service
100%
Deposit held
parties of 6+
6x
NYE inbound volume
handled solo
Marcus Thompson
Owner, Salt & Cedar · 90 covers · Williamsburg NY
Williamsburg brunch is brutal. Saturday no-shows used to ruin the day. Same-channel 24h + 2h reminders cut no-shows to 8%. Allergen mentions flagged to the kitchen in real time.
−64%
No-show rate
22% → 8%
0
Allergen incidents
post-AI · 14 months
$2.3k/wk
Revenue protected
lost-cover recovery
+47%
Walk-in waitlist conversion
post-AI
Camille Roux
Owner, Maison Verte · 60 covers · Paris
Plant-based fine dining means severe-allergen guests need certainty. The chatbot reads our matrix, flags nut/sesame to the kitchen, and never confirms safety without our sign-off. Zero incidents in 11 months.
0
Allergen incidents
11 months
100%
Allergen flagged to kitchen
before service
+28%
Vegan/dietary bookings
year-on-year
GDPR
EU data residency
active
James Marlowe
Owner-Chef, Bistro Marlowe · 48 covers · London
Friday phone used to ring off the hook and the host was seating instead of answering. Now WhatsApp + Instagram capture the overflow. Reservations up 34%, no-shows down to single digits.
+34%
Friday-night reservations
after-hours channels
−63%
No-show rate
22% → 8%
+£8.2k/wk
Revenue recovered
first 90 days
15 min
Setup
to first booking
Théo Beaumont
Owner-Chef, Le Comptoir Bleu · 72 covers · Lyon
Private-events enquiries used to sit in a static form for 48 hours. The chatbot qualifies budget + party + menu in 60 seconds, sends the brochure, and Sarah closes 35% more events.
3.4x
Event enquiry conversion
vs static form
<60s
Median qualify-to-routed
event enquiries
+€18k/mo
Event revenue lift
post-AI
0
Missed enquiries
since launch
Sofia Olivera
Owner, Casa Olivera · 36 covers · Barcelona
Saturday large-party no-shows were the worst service moment of the week. Deposit-on-hold killed them. NYE surge handled with no extra staff - the chatbot just took the inbound.
−83%
Large-party no-shows
30% → <5%
+$3.1k/wk
Recovered from deposits
Saturday service
100%
Deposit held
parties of 6+
6x
NYE inbound volume
handled solo
Marcus Thompson
Owner, Salt & Cedar · 90 covers · Williamsburg NY
Williamsburg brunch is brutal. Saturday no-shows used to ruin the day. Same-channel 24h + 2h reminders cut no-shows to 8%. Allergen mentions flagged to the kitchen in real time.
−64%
No-show rate
22% → 8%
0
Allergen incidents
post-AI · 14 months
$2.3k/wk
Revenue protected
lost-cover recovery
+47%
Walk-in waitlist conversion
post-AI
Camille Roux
Owner, Maison Verte · 60 covers · Paris
Plant-based fine dining means severe-allergen guests need certainty. The chatbot reads our matrix, flags nut/sesame to the kitchen, and never confirms safety without our sign-off. Zero incidents in 11 months.
0
Allergen incidents
11 months
100%
Allergen flagged to kitchen
before service
+28%
Vegan/dietary bookings
year-on-year
GDPR
EU data residency
active
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Restaurant questions, answered.
Everything restaurant owners ask before switching on an AI chatbot for restaurants.
Book a demo for your restaurant →Capture every cover. Flag every allergen. Recover every no-show.
For 30-80 cover indie restaurant operators losing Friday-night DMs to silence - AI chatbot for restaurants across WhatsApp, Instagram, your website widget, and Business Page - live sync to OpenTable, Resy, SevenRooms, Tock, Toast. Allergen-aware, no-show-armoured, surge-ready. Works on top of your PMS, never replaces it.
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